E-Channels Management Officer at IBFCAlliance Limited

Responsibilities

• Test and validate systems related to the Bank's E-channels including all interfaces, connectivity and coding on conversions, system upgrades and enhancements.
• Recommend new and enhanced technology for providing services using channels together with costs and benefits to the Departmental Head
• Create and update policies and procedures in order to ensure adequate controls are in place and in compliance with regulations.
• Responsible for managing all operational and risks associated with E-channels including resolution of issues, fraud mitigation, customer security, monitoring and management.
• In conjunction with Departmental Head and Business Process Owners, work with vendors and staff on the development, implementation and testing of new and existing E-channel applications and technologies
• Any other duty assigned by the Head of IT

Qualification
First degree related to Computer Information Technology and Programming or Computer Science Degree or in a related field.
Masters’ degree in Business, Information and Technology or IT Certifications in E-Channels related fields will be an advantage

Experience
Minimum of 5 years relevant experience in similar capacity.
Operational Banking Experience in the areas of ACH, Debit Card, Cash Management Online Systems, Online and Mobile Banking, Cheque Processing and Statement Rendering is preferred

Required skills/attributes

• Clear understanding of E-channel outlets and link with banking business
• Knowledge of systems and E-channel technology
• Knowledge and experience in business applications related to the e-channel network including Online and Mobile Banking, electronic and remote cheque processing, along ACH and ATM networks
• Knowledge related to Banking Compliance and Laws, and NIBSS Settlement system is preferred.

Age
29 – 35 years