Utility Nurse at United Healthcare International

Job Responsibilities

• Handling clients inquiries through telephone and email to ensure effective management and resolution of client’s complaints using available resources
• Provide Clients with products and service information update existing client information
• Document all calls and other information according to standard operating procedures.
• Organize and Perform providers’ visitation and effective utilization tracking
• Processing Hospital claims

Required Qualification, Experience and Skills

• B.Sc in Nursing, Registered RN/RM
• 1-3 Years working experience.
• Knowledge and experience of customer service management
• In depth knowledge of the Health insurance
• Working knowledge of the Microsoft Office suite
• Ability to understand and speak the local language fluently will be an added advantage.