Customer Service Representative and Operations Executive at PowerHQ

Job Type: Contract
Qualification: SSCE/Distant Learning Students/Open University Students
Location: Ogba, Lagos
Job Field: Customer Service/ Operations
 
Responsibilities

• Will be the first point of contact with customers on the phone.
• Receive and resolve customer’s complaints.
• Educate customers about our products and services.
• Attend to SMS and BBM communications with customers.
• Be friendly at all times when attending to customers.
• Work on rotational shift cycles.

Desired Qualities

• Good command of English language; spoken and written
• Comfortable with touchscreen phones (Android & Windows)
• Friendly outgoing personality
• Good analytical instincts and attention to details.
• Ability to work in a team
• Ability to multitask in a fast paced environment.
• Lives close to Ogba, Lagos.

Qualification

• SSCE/Open University Student/ Distant Learning Students. (University graduates are not invited to apply)