Front Desk Officer at Global Environmental Health Solutions (GEHS)

JOB DESCRIPTION

Purpose of the Position

The Front Desk Officer provides the initial point of contact for clients submitting request for services made either in person or telephone. Areas of work include customer related services and administration.

Scope

The Front Desk Officer reports to the Office Manager. As the first point of contact, she will have a unique responsibility of making a good first impression as the image of the organization to the visitors and the clients. She must be friendly, professional and helpful to all visitors. She will also fill in a minor security role by monitoring access to the office by visitors.

Responsibilities

As a Front Desk Officer, your responsibilities will include, but not limited to

• Control the reception area and provide the first point of contact for visitors or callers to the office.
• Greet visitors as well as receive and answer/route calls.
• Direct and navigate visitors and clients to the right areas in the Office.
• Handles enquires from the public and provide information relating to the company.
• Receives and oversees the description of incoming mails.
• Carrying out any duties that may arise or as directed.

Qualifications:

Candidate should:

• Hold OND/HND degree or Bachelor’s degree in any Administrative related field. Additional qualification will be an advantage.
• Have at least 2 years work experience as a Front Desk Officer.

Required Skills

• Proficient in internet and MS Office (Word, Excel, Power Point);
• Excellent phone manners;
• Excellent written and verbal communications skills;
• Fluent and Sensitive;
• Good organizational and management skills;
• Security conscious and alert;
• Ability to work independently and as a member of a team.