Compliance & Quality Assurance Manager at GVA Partners

Job summary:
Responsible for driving and coordinating activities required to meet set compliance and quality standards; and monitoring service standards and compliance with legal and regulatory requirements.

Role     
• Monitor company-wide procedures, standards and specifications to ensure compliance with prescribed requirements
• Ensure adherence to agreed service levels with customers
• Ensure that all services rendered meet best in class standards
• Conduct training for employees on compliance and quality assurance
• Work with Executive management to ensure up-to-date certifications
• Conduct periodic internal audits to ensure compliance with set procedures
• Ensure compliance with key management strategies
• Identify and investigate compliance and quality assurance issues that require follow-up
• Disseminate policies and procedures to all members of the Company
• Establishing quality requirements for external suppliers and monitoring compliance
• Act as secretary to the Compliance and Quality Assurance Committee
• Stay abreast of developments that might impact the business of the Company and keep all relevant parties up to date
• Any other duties assigned by the Managing Director
 
Candidate     
• A smart, experienced and result-driven professional
• Good communicator with strong analytical and interpersonal skills
• Graduate with minimum 2nd class lower/lower credit
• At least 5 years' experience in a similar role or in auditing or internal control
• Knowledge of the insurance industry is an added advantage

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Job summary:
Responsible for driving and coordinating activities required to meet set compliance and quality standards; and monitoring service standards and compliance with legal and regulatory requirements.

Role     
• Monitor company-wide procedures, standards and specifications to ensure compliance with prescribed requirements
• Ensure adherence to agreed service levels with customers
• Ensure that all services rendered meet best in class standards
• Conduct training for employees on compliance and quality assurance
• Work with Executive management to ensure up-to-date certifications
• Conduct periodic internal audits to ensure compliance with set procedures
• Ensure compliance with key management strategies
• Identify and investigate compliance and quality assurance issues that require follow-up
• Disseminate policies and procedures to all members of the Company
• Establishing quality requirements for external suppliers and monitoring compliance
• Act as secretary to the Compliance and Quality Assurance Committee
• Stay abreast of developments that might impact the business of the Company and keep all relevant parties up to date
• Any other duties assigned by the Managing Director
 
Candidate     
• A smart, experienced and result-driven professional
• Good communicator with strong analytical and interpersonal skills
• Graduate with minimum 2nd class lower/lower credit
• At least 5 years' experience in a similar role or in auditing or internal control
• Knowledge of the insurance industry is an added advantage