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The British Council is the United Kingdom’s international organisation for cultural relations. The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. We call this cultural relations. We build trust and understanding for the UK to create a safer and more prosperous...
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Post is pay band 6/Indefinite Term /Open to internal and external applicants/Post is in Lagos/Applicants must have the right to work and live in Nigeria.
The Exams business in Nigeria has grown significantly in recent years. We doubled our volumes between 2011 and 2013. In 2014/15 we delivered 90,000 examinations, this financial year the target is 100,000 exams, and by 2016 we expect to double on 2013 figures to 120,000 exams.
We are looking for an enthusiastic professional to ensure the highest compliance with regulations in the delivery of IELTS in Nigeria. Post holder will be for the operational management of IELTS tests in Lagos and Port Harcourt. The post holder will manage 1) the expansion the IELTS business in Southern Nigeria and 2) manage the IELTS team and venue staff based in Lagos 3) monitor and improve the security of delivery of the tests 4) manage the delivery of IELTS preparation courses in Lagos and associate centres, and 5) monitor and improve the customer experience of the test process
Applicants must have experience
- Monitoring service to quality standards and implementing improvements.
- Dealing with customers and enquiries in a service environment
Interested and suitably qualified candidates should click here to apply online.
Note: Choose Nigeria from the list of Locations and Click Search.
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