Trainers at MTN Nigeria

Job description    
• Assist in developing, delivering and evaluating learning and development solutions in accordance with the Systems Approach to Training design.
• Conduct training needs assessments, design and conduct learning assessment materials.
• Review feedback from training evaluation and the effectiveness of training and course outcomes and identify areas of improvement.
• Facilitate Learning Services training programmes and ensure adherence to set standards for an effective learning environment.
• Conduct “train the trainer” sessions for Learning Services training facilitators.
• Act on research outcomes on performance of various departments and Frontline Staff and draw up training plan in agreement with the recommendations of each research outcome.
• Attend to enquiries concerning Learning and Development issues in the organization.

Job condition    
• Standard MTNN working conditions.
• Open plan office.
• Some mobility within Nigeria

Experience & Training    
Experience:
• 4 years experience of which 2 years in the training function of a reputable company
• Consulting experience would be an added advantage

Training:
• Systems Approach to Training (SATs)
• Effective presentation skills.
• Effective communication skills.
• Effective business writing skills.
• Adult Education strategies.
• Customer care/focus
• Project management
• Job analysis

Minimum qualification    

• BSc