Account Manager - Sales at Etihad Airways

Reporting to Manager Sales, you will be responsible to achieve profitable sales revenue to an agreed target for a sales territory and/or portfolio of clients. Promote the Etihad brand, products and services through the primary distribution channels available and negotiating and account manage commercial agreements with top national accounts.

Responsibilities             

• Achieve the set revenue, yield and volume targets by zone.
• Complete, submit and agree weekly call plan of sales activity. To be signed off by Senior Management  2 working days ahead of following week
• Complete and execute individual account development plans for top 20% of agents. Use of SFA tools to track account details as well as MIDT and BOSS to measure performance
• Ensure territory activity is within agreed cost of sale targets. Agree to work within budgets and in best commercial interests of Etihad Airways
• Implement sales territory marketing plan to agreed activity. Return on Investment measured after each execution, revenue to exceed cost 10:1
• All sales activity to be recorded in SFA data base. Activity to be recorded weekly and signed off by SM
• Sales calls to focus on top 20% of agents/corporate. Activity to be signed off weekly on sales calls that generate 80% of revenue
• MIDT to be used to plan sales objectives. Market share to be monitored monthly and target to be exceeded per agent

Requirements 

Qualifications and Education:

• Educated to degree level or equivalent

Experience:

• Five years airline or travel industry experience with a minimum of 2 years in a sales role

Training:

• Negotiation and Sales techniques
• Presentation skills
• Account Development Planning
• MIDT, Sales Force Automation systems
• Reservations and Ticketing

Knowledge:

• Good written and oral English language skills
• Ability to work under pressure and to short lead times.
• Self starter with strong planning, presentation, communication, and interpersonal skills.
• Good analytical skills to make positive use of broad range of data and information.
• Good PC skills include Word, Excel, PowerPoint, Internet.

The Individual    Must have the right to live and work in Nigeria.