Customer Care Officers at Whytecleon

Job Description

• Attend to customers enquires promptly and efficiently
• Issue banker’s signature confirmation and reference letter as required
• Refer customers request beyond his/her limit to appropriate authority
• Process internet banking services and e-product request
• Perform other duties as assigned by the Business Service Manager

Skills Required

• Good customer service skills
• Good relations skills
• Good problem solving skills
• Good documentation and record keeping
• Good reading and listening skills
• Good dress sense

Educational Qualification

• HND Graduate only (Minimum Lower Credit)
• Age: Not more than 27 years
• Experience in the banking industry will be an added advantage