Branch Manager at Regent Microfinance Bank Limited

Requirements & Responsibilities

• Bachelor’s degree in Business Administration, Banking and Finance, Accounting, Marketing or a related field.
• Minimum of 5 years’ experience in banking, including at least 2 years in a supervisory or management role.
• Strong leadership, communication, customer service and business development skills.
• Oversee the branch’s daily operations and ensure efficient service delivery.
• Lead the branch team to achieve targets for customer acquisition, deposit mobilisation, quality loan growth and revenue.
• Develop and maintain relationships with individuals, traders and SME customers.
• Supervise loan origination, appraisal, disbursement and recovery, and monitor the branch’s portfolio quality and repayment performance.
• Ensure the branch complies with the Bank’s policies and applicable regulatory requirements.
• Monitor cash management, operational controls, security and accurate record-keeping.
• Address customer concerns promptly and maintain high service standards.
• Track branch performance, prepare reports and implement corrective actions where needed.