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  • Posted: Dec 3, 2014
    Deadline: Not specified
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  • Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 160,000+ workforce serving clients in 175+ cities across 6 continents. The company posted revenues of $7.6 billion for the financial year ended Mar 31, 2015. wipro-applying-thoughtWipro helps customers do business better by leveraging our industry-wide experienc...

     

    Associate - TIS ITIL

    Job description

    Mandatory Skills

    • Excel, ITIL Ops
    • Desirable Skills
    • Quality Assurance
    • Job Description
    • Key skills required for the job are:ITIL Ops(Mandatory)Excel(Mandatory)Quality AssuranceAs an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
    • Perform Service Requests based on Standard Operating Procedures.
    • Work on scheduled tasks as part of Change Management.
    • Should be able to handle issues independatly and suggest/ implement services improvements plans.
    • Should be able to identify and highlight scope of automation to lead or ManagerMinimum work experience:1 - 3 Years

    Roles & Responibilities

    • "As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis
    • Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
    • Perform Service Requests based on Standard Operating Procedures.
    • Work on scheduled tasks as part of Change Management.
    • Should be able to handle issues independatly and suggest/ implement services improvements plans.
    • Should be able to identify and highlight scope of automation to lead or Manager"

     

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