Shop Manager in Arts and Crafts Industry at SENCE Nigeria

Reference Code: 120

Roles and Responsibilities

•     Passionate and very knowledgeable about the Arts and Crafts Industry
•     Responsible for managing the Shop operations, train in beading, photography, poster making and other areas.
•     Oversees the time table for Craft classes, workshops and Demos
•     Asset protection and human resources function of the shop to assure a great customer experience and optimum profitability.
•     Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
•     Provide world class customer service by building quality relationships with customers and following up on all customer requests in a timely manner.
•     Responsible for improving on the company's bottom line by increasing the company's market share
•     Protect organization's value by keeping information confidential and maintaining upkeep of the store appearance and display
•     Support Management in driving specific sales campaign
•     Proper stocking and accountability by understanding reorder level and how to track sales volume in all the branches.
•     Responsible to direct, train, coach and demonstrate servant leadership to subordinates
•     Work closely with Management in recruiting and training.

Requirements

•     Knowledge of Microsoft word & excel
•     Good written and oral communication
•     Innovative and highly creative in arts and craft
•     Demonstrate effective interpersonal, organizational, and leadership skills
•     Possess the capacities to teach, coach, motivate, and train a store team in arts and crafts
•     Ability to work a flexible schedule including weekends, and holidays
•     Ability to carry out Financial Planning and Strategy
•     Knowledge of Marketing Concepts,
•     People Management Skills
•     Ability to promote Craft shop offerings
•     Sales Planning skills
•     Client Relations Skills
•     Ability to make sound judgements
•     Inventory Management Skills
•     A Bachelor's degree in Business Management, Fine Arts, Arts History, Industrial Arts, or a related field.
•     2-5 years of experience.