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Beauty and Fragrance is a family owned and operated entity. We are one of the oldest and most dependable fragrance companies in Nigeria. Operational since 1986, we represent global luxury brands and create a secure and transparent footprint for such brands in the Nigerian market. We carry a wide range of luxury fragrances and are strategic partners for brand...
Category: Retail, Marketing & Sales Consulting
Level: Professional
Job Type: Full-Time
Min. Qualification: Bachelors
Min. Years of Experience: 1-2
Start date: 01/02/2020
Duration: Fulltime/Long-term
Job Description
We are Nigeria’s notable leading retailer of luxury fragrances, cosmetics, and skincare products. Established in 1986, we are a household name amongst the brand conscious West African consumers. We are a professional and ambitious organization that has a retail network across Nigeria with continuous expansion plans. We have a deep understanding of the beauty industry and strong partnership ethos reinforces our position in the market creating an aggressive platform for growth and future development opportunities.
We are recruiting for the below position of a Beauty Advisor.
Location: Ajah- Lekki Lagos.
Job Description:
- Assists customers with finding products that meet their needs and sell customers as many products as possible.
- Ensure customer's shopping experience is enjoyable
- Give advice and guidance on product selection and usage to customers
- Suggest products to customers, explain how products works, demonstrate how to use products, performing makeovers if necessary, and operating the cash register if assigned
- Greet customers entering the Store and appreciation for patronage
- Arrange customer orders and deliveries
- Order new products through store Manager and manage inventory.
- Stock shelves, clean floors and organize sales areas; Making sure goods are attractively displayed at all time
- must have extensive knowledge of the products that they sell
- Must also be knowledgeable about what products to recommend to customers and proper demonstration techniques
- Responsible dealing with customer complaints by answering customers' questions, and provide information on procedures or policies
- Recruit new customer every day and give them an exceptional experience to come back
- Advice on the availability of stock and special promotions
- Give information on products and prices
- Good personality and knowledge of the industry
Desired Qualities
Desired Skills and Experience:
We are interested in your 'people skills' and positive attitude just like your academic qualifications:
- Must be someone who is friendly, good with people, and who has a general interest or passion for the beauty industry.
- Must have the industry knowledge and the ability to sell.
- A willingness to learn about the company product line
- Should be of a smart appearance and articulate
- Able to work as part of a team
- Must have an outgoing, friendly and engaging personally
- Good Experience of working with the public.
- Be ready to give the ideal energy needed on the role.
- Knowledge of the beauty industry and strong customer service skills.
- Ability to work flexible schedules to meet the need of the business.
- Be confident when dealing with difficult situations.
- Should be of a smart and welcoming appearance and articulate.
- Able to maintain clean, neat and safe and secure work area
- Able to maintain knowledge of current product location
- Fluent in English
- Computer: Skilled in MS Word, Excel and Outlook
- Able to answer the telephone and perform light housekeeping task
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