Service Engineer at Phillips Consulting January, 2020

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- Service Engineer at Phillips Consulting
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Posted: Jan 21, 2020

Deadline: Not specified
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Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants. PCL is a wholly owned Nigerian firm with offices in Lagos, Abuja and Johannesburg. Established in 1992...
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Service Engineer
- Job Type
- Qualification
- Experience 2 - 3 years
- Location Lagos
- Job Field Engineering / Technical
Company: Telecommunications
Location: Lagos
Responsibilities
- Acknowledge escalated incidents and Provide support for all NES issues within agreed SLA
- Ensuring ATP on all NES delivered projects are carried out by contractor
- Work with MS Vendor to promptly resolve customer issues
- Ensure incidents are properly logged and follow up till resolution and ticket is closed
- Performing upgrades, tests, diagnostics, raise and correct snags if discovered
- Complete On-site diagnostics and Service calls
- Implement full proactive monitoring across all platforms using NETBOSS
- Escalate all faults beyond agreed resolution timelines
Requirement
- B.SC Electrical/electronic or Computer Science
- Minimum of 2-3 years post NYSC
- Experience in transmission
- Experience in datacoms and networkin
- Proficiency in Microsoft word, excel, PowerPoint, Power BI etc
- Experience in customer engagement & management
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Kindly send Cvs to recruitment@phillipsoutsourcing.net with Job Role as Subject

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Service Engineer at Phillips Consulting

Service Engineer

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