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Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clie...
Job Description
As a customer-facing support engineer your role will be to provide phone and email-based technical support to corporate customers while ensuring ticket resolution and customer satisfaction. Working on the Dynamics ERP team you will be supporting customers experiencing difficulties with their relationship management system. Supported by our quality assurance team, domain experts and the training and development department, you will have a comprehensive induction and training program to ensure you deliver extraordinary customer service.
What we’re looking for
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
Duties and responsibilities
Competences
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