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  • Posted: Jan 17, 2020
    Deadline: Jan 27, 2020
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  • We are a team of passionate ICT enthusiasts dedicated to making the internet a better place. We specialize in Development of Virtual Tours for Schools, Hotels, and Businesses that need to showcase their facilities and various ICT Solutions We work primarily with Wordpress, joomla, Opencart and Magento (the world's best content management system) for our we...
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    Client Service / Sales Officer

    Job Details

    • We are hiring for the post of a Client/Sales Officer to manage Client queries and complaints.
    • You will also be asked to work with sale team to identifier sales opportunities, analyse competition to create a plan for engagement, analyse and creates a plan for engaging the target market and escalate complaints across a number of communication channels.

    Job Description

    • Maintaining a positive, empathetic and professional attitude toward customers at all times.
    • Responding promptly to Client inquiries.
    • Communicating with Client through various channels.
    • Analyse and creates a plan for engaging the target market
    • Analyse competition to create a plan for engagement
    • Acknowledging and resolving Client complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of Client interactions, transactions, comments and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the Client process.
    • Ensure Client satisfaction and provide professional Client support.
    • Support the sale team in sales presentations and innovative ideals.

    Requirements
    Applicants must:

    • Be a female.
    • Reside in Abuja.
    • Have HND, Bachelor Degree in Marketing, Management, Human Relations or equivalent.
    • Have the ability to stay calm when customers are stressed or upset.
    • Be comfortable using computers.
    • Have at list Three years’ experience working as client support/sale officer for an IT firm.
    • Be fluent in English language (both writhing and speaking)
    • Have great sense of dressing and must be good looking.

    Check how your CV aligns with this job

    Method of Application


    Interested and qualified candidates should send their Resume with soft copy of their passport to info@mcolayconcepts.com using the "Job Title" as the subject of the email.

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Average Salary at McOlay Concepts International
₦ 105K from 1 employee
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