Services Sales Manager at Schneider Electric Nigeria

Mission

• Deploy all sales actions in order to maximize the services sales with assigned Strategic accounts and country/BU Targeted account. The Services Sales Manager is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all major manufacturer's electrical equipment installed at the customer’s site.
• He/she is also accountable for selling turnkey projects ranging from simple replacement of equipment to fully engineered solutions.
• This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target.
• The SSM will also develop new sales opportunities and addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. Creates FS Service proposals, and close them facing the customer.
• He/she interacts with the account manager from the BUs, and also with FS ISSR and FS Operational Marketing.
• He/she will have to increase the mix of Service Plans sales as a top priority.

Principle Accountabilities

• Develop account profiles and execute the sales plan.
• Apply market and account skills necessary for dealing with specific target audiences.
• Identify and contact potential customers or prospects, either existing or new.
• Secure customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
• Utilize BFO (Salesforce.com) for sales funnel management and for Account Planning.
• Provide monthly forecast and summaries in a timely manner.
• Participate in the preparation of analysis and reports on field service performance.
• Prepares sales quotations and proposals with the help of quotation team in respect of FS expected margin.
• Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
• Is “feeding” the Field Services Marketing leaders with Offers feedback and needs
• Educates customers on all SE products and services with special attention on Recurring and digital Offers
•  Provides mentoring, coaching and guidance to other sales employee
• Coordinates and/or attends trade shows and marketing/sales seminars as needed

Qualifications

• The successful candidate should have a (4) year college degree or equivalent work experience and (3 - 10) years technical sales experience.
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Understand the market of F&B,O&G,MMM,WWW and other industrial producers
• Excellent verbal and written communication skills including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
• Proficient in Microsoft Office suite and ERP/CRM related tools.  Excellent organizational skills.