Project & Community Manager at Human Capacity Development Consultants (HCDC)

Details:

Duties & Responsibilities

• The Project & Community Manager integrates all major operating functions of the business. Ensures everyone is rowing together in the same direction. Models the way, always working toward the greater good of the business.
• The Project & Community Manager works with team members such as the paid traffic team, email funnel manager, affiliate manager, customer service specialist, copywriter, programmers, etc.). These are people working on other projects at the same time, and the Integrator will be responsible for getting status updates from them daily.
• Effectively collaborates with the Visionary and stays on the same page. Maintains a high level of mutual respect with the Visionary. Realizes the unique contributions and ideas that the Visionary has, and possesses an ability to filter and translate those ideas into functional plans for the company.
• Resolves issues effectively—seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. Ensures the leadership team is healthy, functional, and cohesive.
• Ensures that everyone is truly following, and adhering to, the company’s core processes and operating system with consistency. Demonstrates effective project management skills.
• The Project & Community Manager tests everything, serving as the final check before something goes live.
• The Project & Community Manager is responsible for knowing if the work being delivered by the team is on brand and of appropriate quality.

Key Responsibilities

• Build email list
• Set, plan & implement monthly & weekly content
• Create & schedule engagement content through post, prompts & questions
• Organise photoshoots, video shoots,  events & maintain calendar
• Prepare monthly & weekly report on analytics, statistics etc to enable us grow faster and foster a thriving community
• Responsible for program & content calendar
• Help draft & manage weekly emails to mailing list
• Help organise programmes & coaching sessions

This position is for a person who:

• Is resourceful.
• Can handle stress and tight deadlines.
• Works very well with other people and can build rapport quickly with both team members and vendors.
• Has great attention to detail and brand quality.
• Is not locked into just working 9-5 but embraces a "until it gets done" attitude.
• Is a high-functioning communicator.
• Dependably demonstrates a relentless obsession with values alignment, focus, organization, simplicity, and clarity.
• Takes ownership and pride in their work.
• Is not afraid of new challenges.
• Loves learning new things and can implement new ideas quickly.
• Adapts really well to changes on-the-go.
• Is technologically savvy.
• Can handle direct & blunt feedback.
• Can juggle lots of moving pieces while staying collected.