Specialist, Policy Compliance at 9Mobile

Job: IRC3383
Location: Lagos

Job Summary

• Responsible for providing advisory services on HR policies and procedures to both employees and management whilst also ensuring compliance with these policies/standards.
• Coordinate the review and update of HR policies and drive awareness of changes in policies
• Coordinate disciplinary committee hearings and reporting.

Principal Functions
Policy Compliance:

• Provide advisory services to employees and management on matters pertaining to HR policies, disciplinary and grievance handling procedures.
• Review EMTS business practices to ensure that they comply with relevant regulations.
• Create and manage effective action plans in response to audit discoveries, exceptions and compliance violations.
• Regularly assess company procedures, practices, and documents to identify possible weaknesses and risks.
• Follow up on HR audit issues to ensure timely closure of all queries
• Provide administrative support by implementing systems, procedures, and policies to complete projects in support of compliance auditors.
• Comply with federal, state, and local laws by studying existing and new legislations; enforcing adherence to requirements, advising management on needed actions.
• Work with the legal department to conduct regular reviews of the HR policy to check conformity and compatibility with best practices
• Prepare/ draft HR polices and proposals for review by the Manager, HR Operations & Engagement
• Support the audit team in investigating policy infractions by employees and prepare reports for disciplinary committee members action when required
• Provide support in conflict resolution and grievance management
• Organize disciplinary hearing sessions and provide secretarial support for the meetings
• File and maintain records of all disciplinary/grievance procedures and liaise with relevant parties to implement outcomes and action points
• Review notice of appeal on disciplinary cases and establish conformity with established grounds of appeal and terms of reference in line with HR Policy
• Carry out other tasks as directed by the Manager, HR Operations & Engagement.

Educational Requirements

• Bachelor's degree or HND from a recognized institution
• Three (3) to Five (5) years relevant work experience
• Good working knowledge of HR policy & process development
• Good understanding of Audit, risk assessment and compliance process.

Experience, Skills & Competencies
Knowledge:

• Employee and Industrial Relations
• Exit Management
• Grievance & Disciplinary Management.

Skills:

• Excellent communication skill, problem solving, critical thinking/evaluation.
• Problem solving, attention to detail, Team work
• Organized, proactive and work effectively with minimal supervision.

Behaviour:

• Passion for Excellence
• Integrity and professional ethics
• Empowering people
• Growing people
• Team work
• Customer Focus.