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  • Posted: Aug 23, 2019
    Deadline: Not specified
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    Founded in 2007 as primarily a software house, Seamfix today provides custom and bespoke technology solutions and e-business integration services to large, medium and small organizations across various sectors such as telecommunications, education, oil & gas, financial services and the public sector. We help our clients and end consumers by continuous...
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    Business Analyst

    Role Summary

    • The Business Analyst will be a part of the team responsible for analyzing business processes within the company and recommending projects to improve the effectiveness of those processes.

    Responsibilities

    • Gathering of user requirements.
    • Elicitation and documentation of user requirements.
    • Draw up detailed process flows, sequence diagrams, use cases etc.
    • Prepare quality mockups and prototypes.
    • Provide requirement clarification to technical team (Developers etc.)
    • Conduct user/customer feedback surveys.
    • Analyze feedback from customers and draw proper insights on new product improvements.
    • Validate and ensure that client’s requirement is met by testing delivered product against what was requested.
    • Analyze and break down client’s requirement clearly for technical team.
    • Validate customer’s and product requirement/needs by carrying out research.
    • Interact with Technical team (developers etc.) to ensure the system is properly implemented.
    • Work in collaboration with UX team to ensure product or requirement is user-friendly and intuitive.
    • Review content to be put on the product to ensure they easily understood.
    • Recommend and suggest process improvements.
    • Thoroughly analyze and dissect gathered requirements in proper details and possibly recommend other approaches or ways of improvement.
    • Manage scrum teams.
    • Breakdown user stories with clear Definition of Done and Acceptance Criteria.
    • Drive and hold Agile activities meeting; Stand-ups, Product Backlog Refinement, Sprint Planning, Retrospective and Sprint Review.
    • Coordinate release/deployment planning meetings.
    • Collate and share sprint reports with seniors.
    • Ensure scrum team adheres to Agile Principles.
    • Prepare and update product materials (system documentation, user manuals etc.)  for training and knowledge base update.
    • Provide training on products to the product users or customers.
    • Work with the business and market research teams to identify opportunities for improvement in business operations and processes.
    • Follow up to ensure problems or issues raised by clients are resolved.

    Requirements

    • A First Class or Second Class upper degree in a reputable university.
    • 3 - 5 years experience.
    • CBAA, CBAP, ITIL is a plus.
    • Previous experience in Business /Systems Analysis or Quality Assurance.
    • High-Level understanding of the Software Development LifeCycle (SDLC).
    • Good understanding working with the Agile Methodology.
    • Proven experience in eliciting requirements and testing.
    • Experience in analyzing data or existing processes to draw business relevant conclusions.
    • Good understanding and ability to work on UML Diagrams.
    • Ability to work with Prototyping tools; Balsamiq, Proto.io, AI, Adobe XD etc.
    • Ability to work with Microsoft Visio, Lucidchart or any other similar tool to design the diagrams; Process Flows, Sequence Diagrams, Use Cases Diagrams, Product RoadMaps, Architectural Diagrams, Component Diagrams etc.
    • Requirement Prioritization skills.
    • Possess some technical knowledge on software development; understanding system integrations, client/server architectures etc.
    • Ability to work with Word, Excel, PowerPoint.
    • Ability to work with task management tool; JIRA.

    Essential Competencies & Attributes:

    • Excellence driven
    • Strong ownership mind-set
    • Leadership tendencies
    • Agile problem solving
    • Impeccable integrity
    • Critical thinking capabilities
    • Dynamic and active
    • Result oriented
    • Possess a can-do mind-set

    Method of Application

    Interested and qualified? Go to Seamfix on recruit.zohopublic.com to apply

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