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  • Sales Officer at Ashton & Dave Travels

  • Posted on: 3 June, 2019 Deadline: 14 June, 2019
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  • Ashton & Dave Travels and Holidays Limited is a professional travel, holiday and Logistics services organization is led by a group of professionals whose aim is to provide clients with services that exceed their expectations. Ashton & Dave travels and holidays limited is incorporated under the "Companies and Allied Matters Act 1990 (RC 713420)" and an IATA accredited travel management company working as a professional and reliable entity.

    Sales Officer

     

    Responsibilities

    • Prospecting, qualifying, developing and closing sales opportunities within and outside the country (borderless marketing)
    • Forecasting and tracking of sales opportunities.
    • Achieving sales targets.
    • Understanding industry trends, product capabilities and customer requirements
    • Establish Executive level, long term customer relationship for future cross - sell and up - sell opportunities/other services required. Eg. Hotels, pick up, travel packages, Local Transport, Visa, insurance, etc.
    • Ensuring customer satisfaction in the areas of post ticket customer service, pre and post Travel customer service Schedule and follow through on calls with leads and current sub – agents
    • Answer all lead and sub - agent questions accurately
    • Prioritize and/or escalate lead and sub - agents questions as needed
    • Promote specific products as directed by Management
    • Inform leads and sub - agents on current promotions and discounts
    • Maintain positive business and customer relationships in the effort to extend customer lifetime value
    • Develop strategies for more effective sales, both individually and as part of a team
    • Source and work customer referrals (Corporates/Sub-agents/Individuals)
    • Track all appointments, sales, complaints, status reports, etc. thoroughly for Management review
    • Meet and/or exceed monthly and quarterly sales targets
    • Provide daily sales Report
    • Provide daily customer feedback form,
    • Provide weekly Report

    Qualification

    • Minimum of OND in any approved Polytechnic and course.
    • B.Sc/BA/HND with either NYSC Certificate of Completion or Exception will be an added advantage.
    • Three years of Sales experience in the Travel and Tours industry is critical.
    • Experience in Global Distribution System (GDS _ Amadeus/Sabre/Galileo) and Microsoft applications especially, Word, Powerpoint and Excel.
    • Experience in Sales and Marketing, and closing deals.
    • Outstanding passion for customer service and hospitality
    • Proven experience in working with teams
    • Must have passion for Travels
    • IATA Certification would be an added advantage.

    Remuneration
    Very attractive and negotiable

    Method of Application

    Interested and qualified candidates should send their Resume to: dtariah@ashtondavetravels.com using the Job Title as the subject of the mail.
     
    Note: Please adhere strictly to the Job Description (JD) requirements. CVs without the required Travels/Tours/hospitality experience will be discarded.

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