Team Lead, Information Technology at CMB Building Maintenance and Investment Company Limited

JOB PURPOSE:

To provide support for the Information Technology Unit of the organization and attend to all Information Technology queries.

ORGANISATIONAL RELATIONSHIPS:

REPORTS TO: Chief, Special Project

DIRECT REPORTS: IT Officer, IT Supervisor

KEY RESPONSIBILITIES:

• Oversee the administration and management of the company's network infrastructure on a daily basis.
• Supervise all activities carried out on the company’s website and review all company information to be uploaded on the website for completeness in conjunction with relevant business units.
• Responsible for IT Budget planning and execution group-wide
• Oversee the purchase, configuration and maintenance of IT tools group-wide.
• Escalate server, internet and other network incidents to service providers and consultants in a timely manner for quick resolution.
• Manage IT services on all CMB locations, subsidiaries and Head Office.
• Recommend and implement improvements in all areas of IT responsibility regularly.
• Interact with internal clients group-wide to help resolve IT-related issues and provide answers in a timely manner.
• Build and maintain vendor relationships.
• Ensure successful quarterly maintenance of all IT tools.
• Develop and implement comprehensive test plans to ensure that systems and programs are tested and debugged.
• Determine proper installation parameters for software and hardware, for smooth integration, transition and efficiency
• Plans, develops and implements backup and recovery procedures.

Train and coordinate the activities of other IT unit staff members.

Ensure adherence to the following requirements:

• Management Policies organization-wide
• Information Technology Procedures Manuals
• Standards including work papers, file set up, letters, spreadsheets, etc.
• Perform other duties and responsibilities as required by your immediate Supervisor and Chief, Special projects.

KEY SKILLS AND COMPETENCIES: SKILLS AND COMPETENCIES

• Analytical, problem solving and decision making skills.
• Good leadership and team building skills.
• Ability to multitask and work well under pressure.             
• Excellent communication, interpersonal and presentation skills
• Strong IT knowledge and experience