Product Owner at Alfred & Victoria Associates

Group: Technology
Department: Technology
Unit: Technology Operations
Grade Band: Manager

Reporting Responsibilities

• Reports to: Program Manager

Job Objective(s)

• Leads the development effort by conveying the business value and vision to the team and outlining work in the Scrum backlog.
• Drives a project by communicating directly with the team, while visually demonstrating prioritization decisions in the backlog.

Specific Roles and Responsibilities

• Lead business and technical analysis sessions to support new development efforts to meet current and projected business needs.
• Create user stories, user acceptance criteria, epics, process maps, data mapping and formal requirements documentation.
• Aid in prioritizing backlog items based on the client’s wants and needs.
• Assist with aligning stakeholders’ business and system requirements to overall client strategy.
• Provide business analysis and support for the project team throughout the system development lifecycle.
• Assist with identifying risks, dependencies and constraints while developing specific plans to mitigate or address these concerns.
• Help to develop and make recommendations that improve the solution determination process as well as assess impact of proposed changes.
• Aid in preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
• Apply collaborative techniques as well as analytical and problem-solving skills across project delivery.
• Ensure and assist in achieving and meeting project deadlines and schedules. On some projects, this may include the creation of these deadlines and schedules.
• Use your knowledge of business process creation and development to create and recommend process design and improvements for both Robots and Pencils and the client.
• Assist with managing client expectations and ensure they are met (or better yet exceeded) and managed effectively across all the disciplines.
• Drive the implementation of technology and process solutions from concept to completion.
• Aid in developing training and/or technical documentation.
• Work collaboratively with the team to develop effective team approaches and techniques, creating the necessary approach, framework, controls and analysis practices across project delivery.
• Support the project team with Design Doc creation and management.
• Assist in developing release plan(s) and sprint plans in project management tool.
• Support in scheduling and managing the team, tasks, deadlines and key milestones, including kick off meetings.
• Ensure project risks are managed for on-time/on-budget delivery to the client.
• Proactively manage issues with scheduling, team or clients and flag accordingly to project director as issues arise.
• Assist with the management of scope creep by using scope management tools.
• Regularly interact with the Quality Assurance team to ensure appropriate tests are completed throughout development.
• Collaborate on the creation and delivery of a Client Status Report at least weekly, identifying progresses, issues and risks.
• Manage creation of weekly client presentation and present to the client.

Team:

• Lead
• Delegate
• Coach
• Mentor
• Motivate and Influence.

Job Requirements
Education

• Minimum of 2nd class lower in first Degree (MBA, MSC, MA, ML and/or Professional Qualifications is an advantage)

Work Experience:

• Minimum of 7- 12 years working experience in a corporate environment, travel/aviation a big plus.
• 3+ years of related product owner/business analysis experience.
• Extensive knowledge of business processes, strategic planning, and IT resources and enabling technologies.
• Technical background not required but considered an asset.
• Working knowledge of project management tools and methodologies.
• Highly motivated and solution oriented.
• Well-rounded interpersonal skills and experience working with cross-functional teams.
• Outstanding organizational and communication skills.
• Excellent writing skills including proper spelling, grammar and punctuation.
• Superior time management skills and the ability to prioritize tasks with minimal supervision.
• Ability to work under pressure with multiple competing deadlines.

Skills:

• Strong analytical and interpersonal skills.
• Strong knowledge of computer applications especially MS Office Tools.
• Oral and written communication skill.

Knowledge:

• Information Technology Process improvement, Information Technology Process methodology, Information Technology Project management.

Personalities and attributes:

• Lead, Coach, Mentor, Motivate and Influence.
• Team player.
• Honest, proactive and hardworking.
• Ability to adapt to changes.

Salary

• Very attractive.