Key Account Manager (KAM), JUMIA Merchant Finance at SeedStars Academy

About the Job

• The role of the KAM, JUMIA Merchant Finance is to acquire and retain merchants of E-commerce on our partner platform Jumia. As of today, we are the biggest financier of JUMIA merchants in the country and want to expand even further into the ecosystem.
• The KAM, E-commerce Merchant Finance is also expected to have an oversight of the overall business segment in relation to client risk assessment, loan origination and monitoring, relationship management, retail business processes, marketing strategy, and customer service management.

Key Responsibilities

• The Key Account Manager, E-commerce Merchant Finance would have oversight on acquiring and managing lending products for the value chain of the consumer goods and manufacturing industry sold on JUMIA
• He/She needs to have an excellent working relationship with JUMIA
• Initiate the Credit Assessment process and ensure disbursement is done within agreed timelines
• Loan Monitoring and Vendor SLA Management
• Have oversight of the Business Development Officers/Associates functions. Overall responsibilities include executing disbursement targets and KYC checks
• Collaborating with internal team members (Underwriting, Collections and Customer service) to continuously improve the process and create satisfied customers
• Handle other duties and responsibilities as defined by management

Your Profile

• At least 2 - 5 years of working experience in the Fintech, E-Commerce, or Start-Up Industry
• Previous experience with Jumia or Konga is a plus
• Deep understanding of inventory and merchant financing
• Proven track record of personal, academic and professional achievement
• High degree of comfort with analytics, numbers and the capability to draw decisions based on both data and intuition
• Ability to work in an independent, structured and goal-oriented manner
• Ability to adapt to new challenges in a dynamic and fast-paced environment while managing multiple projects
• Ability to prioritize deliverables and meet demanding deadlines
• Proficiency in Excel and PowerPoint a must
• Fluency in English

Benefits and Perks

• Join a young, passionate, hungry and growing team of entrepreneurs & facilitators
• Competitive base salary and KPI incentive scheme
• Full medical coverage
• Fresh fruit, cereal, and amazing Nescafe coffee
• Regular get-togethers like team events, summer barbeques, and Oktoberfest
• Flexible working hours, sports groups and many other benefits.

go to method of application »

About the Job

• The role of the KAM, JUMIA Merchant Finance is to acquire and retain merchants of E-commerce on our partner platform Jumia. As of today, we are the biggest financier of JUMIA merchants in the country and want to expand even further into the ecosystem.
• The KAM, E-commerce Merchant Finance is also expected to have an oversight of the overall business segment in relation to client risk assessment, loan origination and monitoring, relationship management, retail business processes, marketing strategy, and customer service management.

Key Responsibilities

• The Key Account Manager, E-commerce Merchant Finance would have oversight on acquiring and managing lending products for the value chain of the consumer goods and manufacturing industry sold on JUMIA
• He/She needs to have an excellent working relationship with JUMIA
• Initiate the Credit Assessment process and ensure disbursement is done within agreed timelines
• Loan Monitoring and Vendor SLA Management
• Have oversight of the Business Development Officers/Associates functions. Overall responsibilities include executing disbursement targets and KYC checks
• Collaborating with internal team members (Underwriting, Collections and Customer service) to continuously improve the process and create satisfied customers
• Handle other duties and responsibilities as defined by management

Your Profile

• At least 2 - 5 years of working experience in the Fintech, E-Commerce, or Start-Up Industry
• Previous experience with Jumia or Konga is a plus
• Deep understanding of inventory and merchant financing
• Proven track record of personal, academic and professional achievement
• High degree of comfort with analytics, numbers and the capability to draw decisions based on both data and intuition
• Ability to work in an independent, structured and goal-oriented manner
• Ability to adapt to new challenges in a dynamic and fast-paced environment while managing multiple projects
• Ability to prioritize deliverables and meet demanding deadlines
• Proficiency in Excel and PowerPoint a must
• Fluency in English

Benefits and Perks

• Join a young, passionate, hungry and growing team of entrepreneurs & facilitators
• Competitive base salary and KPI incentive scheme
• Full medical coverage
• Fresh fruit, cereal, and amazing Nescafe coffee
• Regular get-togethers like team events, summer barbeques, and Oktoberfest
• Flexible working hours, sports groups and many other benefits.