Communications Executive at The Health Strategy and Delivery Foundation (HSDF)

Communications at HSDF

Strategic Communications (Internal and External) are core functions at HSDF. Because of our unique positioning in the sector and our rigorous and innovative approach to addressing key public health questions, it is imperative that Communication at HSDF (the brand, its activities, its strategic intent and its achievements) is effective, timely, consistent and superior, optimizing various platforms, modified for different stakeholders. 

The Communications team at HSDF works closely with the various program and administrative teams to ensure that project activities and outcomes are disseminated, and our subject expertise is showcased across all program areas. Key to this communication process is a knowledge management component, which includes the presentation of technical material (modified accordingly for various audiences) in the form of program and policy briefs, program reports, conference presentations and peer reviewed publications. The reflection of HSDF’s expertise in the development of such communication is imperative to maintaining HSDF’s positioning and reputation with its relevant publics and key stakeholders.

Internal Communications at HSDF is focused on (a) building, transferring and reinforcing the HSDF culture of innovation, excellence and service and (b) helping to foster a sound sense of perspective, team spirit, collaboration, ownership and a culture of intellectual curiosity.

Role Summary

With a clear understanding of the fundamental values and approach to work at HSDF, as well as the role of communication in achieving the organization’s strategic objectives, the Communications Executive will lead the Social Media function of the Communications team for HSDF’s global operations. S/He will also be responsible for operational and administrative support for programmatic activities and the web and graphic functions of the team.

Essential Duties and Responsibilities

Web and Social Media

• Develop an overarching strategy for HSDF’s social media use and optimization
• Develop and implement systems and policies to facilitate the optimization of Web and social media functions of the Communications team
• Lead the development of content for social media and the HSDF global website
• Monitor, support and leverage team activities to facilitate content generation and optimization of social media and web platforms.
• Grow HSDF’s social media presence and users/followers database in line with quarterly targets.
• Support program teams in the design and delivery of capacity building initiatives to facilitate increased engagement with social media and the HSDF website
• Ensure effective and timely profiling of HSDF publications using social media and other web platforms.

Internal Communication

• Work with the part time Web Designer to develop, update and monitor content on the Intranet
• Develop templates and ongoing content for the HSDF Way newsletter
• Lead the development and implementation of communications related acculturation initiatives
• Co-ordinate non-programmatic information from the State Reps for use on social media, the Intranet and other Internal Communication Publications

Administration

• Provide administrative support for all Communication Activities such as procurements and production
• Monitor the implementation of team workplans and budgets
• They also provide on-ground support for events and activities to facilitate the functions of the full time Communications Executive. 
• Develop monthly report of all web and social media activities including number of visits and retweets

Required Qualifications

Minimum Educational/ Professional

• Master’s Degree in Communication, Public Relations or a related field
• Minimum of 5 years’ relevant post education experience.

Desired Qualifications

• Education or experience working in international and cross-cultural contexts or projects
• Basic or advanced knowledge of Public health or non-profit sector
• Experience in running social media campaigns and web content management

Skills and Knowledge

• Excellent communication (writing, speaking and presentation skills) and people relation skills.
• Strong organizational, leadership, problem solving and project management skills
• Strong technical writing skills and a keen interest and capacity to engage with technical material across public health programming areas
• Ability to deliver under pressure and with minimal or no supervision