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  • Posted: Apr 4, 2019
    Deadline: Not specified
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    'thejobmag.com' is an organisation strongly dedicated to connecting Jobseekers to the right jobs mainly in Nigeria. We go about this through our website (www.thejobmag.com). This is an online network where you can search and apply for jobs immediately at NO cost to you. We have two other initiatives that will compliment and ease the job searching exper...
    Read more about this company

     

    Customer Relations Executive

    Details:

    Responsibilities:

    • Give information about the features, quality, availability and benefits of products.
    • Attract potential customers by answering product and services questions.
    • Provide pricing and delivery information to customers.
    • Record details of customers’ complaints or grievance and the corrective actions taken in the customer complaint form.
    • Develop and maintain credible relationships with clients at appropriate levels through reliable, proactive service delivery, customer satisfaction, and the skillful application of specialist knowledge.
    • Guide and inform customers on new products and charges for extras based on their request.
    • Identify and develop problem solving methodologies to resolve customer issues.
    • Ensure there is high credibility with strategic clients, through reliability and value contributed to their business.

    Requirements:

    • Minimum of B.SC, HND certification in a relevant field.
    • Working knowledge of customer service principles & practices.
    • Computer literacy.
    • Possess excellent telephone etiquette

    Method of Application

    send your cvs to applications@thejobmag.com

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