Center Operations Officer (Customer Service & Sales) at CARS45 Limited

Job Summary

• The successful candidate will manage the daily operations of the center, coordinating resources and growing sales for in the assigned center. He or she is primarily responsible for converting prospective customers to paid customers. He or she will co-ordinate and serve as a main point of contact for all matters related to the Center; ensuring all customers are treated fairly and given excellent customer service.
  

Essential Job Functions

• Manage inspection center assigned
• Manage customers’ expectations and grow profitable relationships in assigned centers
• Create a network base for sales and generate leads
• Grow and develop sales in assigned center
• Maintain end to end relationship with customers
• Responsible for the process of procurement of cars from customers at the center. This will be a role based in one of our centers in Lagos, where you will close auto sales with customers directly.

Education

• HND or B.Sc in any discipline

Technical Requirements:

• Proficiency in Microsoft Office Tools
• General knowledge about cars
• Must be presentable
• Ability to negotiate and close sales
• Must be able to give excellent Customer Service
• Ability to multitask
• Must be target driven (Job is target based)
• Excellent Communication & Writing Skills
• Ability to work in a fast-paced environment.

Experience:

• 1 to 2 years’ experience in sales or technical sales with excellent customer service
• Sound knowledge of closing sales and winning customers
• Excellent knowledge about cars and its various models

Skills Required:

• Ability to win customers and close sales
• Deciding and initiating action
• Self- starter
• Ability to present and communicate information clearly
• Superior customer experience
• Persuasive and influencing
• Ability to apply expertise and technology
• Entrepreneurial and commercial thinking
• Creating and innovating
• Relating and networking
• Task ownership
• Delivering results and meeting customer expectation