Front Desk Officer at Sigma Consult

Reporting to: Administrative Manager

Job Description

• We are looking for a full-time Front Desk Officer whose job description will include among others will be responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail.
• Mail also schedule meetings and travel for executives.

Personal-Team-Organization

• Answer phones and operate a switchboard.
• Route calls to specific people.
• Answer inquiries about company.
• Greet visitors warmly and make sure they are comfortable.
• Call persons waiting for visitor and book them a room to meet in.
• Schedule meetings and conference rooms.
• Make coffee and set out food.
• Ensure reception area is tidy.
• Coordinate mail flow in and out of office.
• Coordinate office activities.
• Handle phone calls from people calling in sick.
• Hand out employee applications.
• Arrange appointments.
• Cash out people when necessary.
• Validate parking tickets.
• Give visitors badges and direct them to where they can sign in.
• Issue parking passes.
• Send email and faxes.
• Collect and distribute parcels and other mail.
• Perform basic bookkeeping, filing, and clerical duties
• Take and relay messages.
• Update appointment calendars.
• Schedule follow-up appointments.

Minimum Requirement

• 2-3 years experience in optical/medical sector or health management.

Cross-Cutting Core Competencies:

• Organisational Skills
• Interpersonal skills
• Problem-solving skills
• Communication skills
• Team working skills
• Good IT skills
• Analytical skills