Lead Development & Marketing Officer at Netcom Africa

Location: Victoria Island, Lagos
Reports to: Account Executives

Main Function of Job
Principle duties would include:

• Generation of new sales leads via direct customer engagement including targeted web search in databases, publications, and eâ€mail/telephone contact.
• Qualification of sales leads to identify whether their research goals are aligned with Netcom’s product offerings.
• Establishing and maintaining appropriate pipeline to meet the requirements of the leads and sales targets.
  

Key Tasks and Duties

• Prospecting for new clients/ lead generation
• Direct communication with customers via eâ€mail and telephone to promote Netcom and its product range
• Execute marketing plan/marketing campaigns (e.g. Mailing list, Social media)
• Follow up and qualify contacts from web registrations, promotions, events and other marketing and sales activities
• Preparation and presentation of results from marketing campaigns
• Market research feedback
• Any other duties as may be reasonably requested from time to time by your Line Manager.

Person Specification
Training and Education:

Essential:

• Bachelor's degree from a recognized institution

Desirable:

• Sales/Telemarketing experience in a similar industry
• Advanced degree in Marketing
• Fluency in an additional language would be an advantage, in particular French, Spanish or Portuguese.

Experience:

• 1 year experience in a sales or telemarketing environment
• A proven track record in pre†sales /sales related activities or in market research
• Experience of maintaining a data base system 

Behavioral Skills and Competencies
Communication - Level 2:

• Tailors the tone, message and approach to engage the audience
• Is honest in their communications with others
• Selects the most appropriate channel to communicate with others

Motivation and Drive - Level 2:

• Is driven and enthusiastic, which encourages commitment from others
• Responds positively to problems and uses them as an opportunity to do things differently or better

Planning and Organizing - Level 2:

• Structures work to achieve best outputs
• Anticipates and adjusts for problems and roadblocks, taking responsibility for prior commitments

Delivering Results and Continuous Improvement - Level 2:

• Is flexible and able to revise the plan when needed
• Analyses issues or setâ€backs without bias, and is open about mistakes to encourage learning
• Meets targets and deadlines

Customer Focus - Level 2:

• Communicates clearly and concisely with customers.
• Builds effective customer relations [with internal or external customers].