Canteen Services Officer at Peugeot Automobile Nigeria (PAN)

Job ID: PANCSO0219
Location: Kaduna
Job Division/Department/Unit: HR & Administration Division
Reports To: Head, Human Resource

Job Objectives

• Supports the Head, Human Resource in planning, administering and supervising the organisation s catering operations and services. The most important part of the job is achieving good quality at low cost and maintaining high standards of hygiene and customer satisfaction.

Key Job Responsibilities

• General supervision of canteen, market survey, price review and the general administration of the catering unit.
• Daily inspection of raw and fresh food stuffs and preparation of meals.
• Supervision of cooking time, management and conduct of meal services to staff in canteens.
• Monitoring the quality of the product and service provided.
• Daily meetings with the contract caterer to discuss on the previous days performance e.g complaints received, reconciliation and ratification on the number of meals served.
• Weekly meeting between the caterer and the catering unit to plan and improve catering services.
• Preparation of monthly report to management on the general situation of canteen and the performance of the caterer.
• Monthly cross checking of invoices for total meal consumed.
• Planning menus in consultation the caterer.

Education & Experience

• HND in Hospitality & Catering Management
• 5 years of cognate experience, including 2 years in similar roles

Required Skills, Knowledge and Abilities

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Decision making skills
• Good business and commercial acumen
• Strong leadership and motivating skills including the ability to build strong relationships with customers and staffs
• Knowledge of food, food hygiene and food preparation
• Computer literacy