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  • Mental Health Operations Manager at Critical Recue International (CRI)

  • Posted on: 22 February, 2019 Deadline: Not Specified
  • View Jobs in Healthcare / Medical View All Jobs at Critical Recue International (CRI)
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  • Critical Rescue International (CRI) was founded in 2001 as Nigeria’s first advanced paramedic (Emergency Medical Services) company. Over the ensuing years, we have developed a strong international reputation in the areas of health information and advice, medical assistance, primary healthcare, emergency and non-emergency medical response, benefits administration, and industrial health services.

    Mental Health Operations Manager

     

    Person specification

    Competency requirements

    • Indicators
    • Personal values
    • Passionate about Mental Health
    • Understands concept of wellbeing and promotes mental health wellbeing
    • Commitment to own personal and team development

    Education & Qualifications

    • Bachelor’s degree in Psychology, Social Work, or Counselling and an MSc. in Clinical Psychology level or
    • Should have an MBBS and should have completed a residency program in Psychiatry
    • Certifications and knowledge in the use of psychological assessment tools and psychotherapy
    • Ability to keep up with current trends of practice
    • Must have completed the N.Y.S.C

    Experience and abilities

    • At least three years’ experience in developing and executing mental health services
    • Knowledge of EAP and Psychometric testing
    • Project management skills and experience Proven track record in leading on Projects within the mental health and wellness
    • Ability to write high quality proposals and service reports
    • Able to Establishes staff and provider schedules, allocation of staff, and assures effective patient care. Works with Administration to ensure
    • Understands how to create and alter provider templates
    • Able to orientate and rotate office staff through various office duties to ensure cross coverage in all job areas.
    • Able to set departmental goals and monitor staff progress toward goals.
    • Able to conduct and manage office staff meetings regularly.
    • Able to ensure patient satisfaction surveys are distributed and results tallied and reported monthly.
    • Able to ensurethat service provider templates are used appropriately.
    • Able to administer HR policies and procedures and ensure staff compliance.
    • Able to ensure staff meets deadlines on projects assigned i.e. annual training, health requirements.
    • Experience of putting together viable budgets for mental health services
    • Ability to lead and motivate a project team to get the best out of individuals
    • Understanding of services for people with Mental Health issues.
    • Ability to react immediately, yet calmly, to crisis situations and quickly build rapport with your callers
    • Should also be able to maintain professional boundaries and be able to effectively manage high levels of stress.
    • Ability to monitor service operations
    • Experience in training and research

    Skills

    • Strong interpersonal, oral and written skills
    • Ability to critically evaluate business development opportunities
    • Ability to plan workload considering conflicting priorities and deadlines
    • Ability to work effectively to deadlines and support others to meet tight deadlines
    • Excellent presentation skills
    • Ability to use Microsoft Office Suite or equivalent to analyse data and prepare professional documents
    • Managing others
    • Experience of encouraging the development of staff at all levels
    • Ability to encourage innovation and continuous improvement when managing projects
    • Ability to coach and mentor team
    • Managing relationships
    • Encourages team working and skills sharing
    • Encourages an open, positive and outward-looking culture by role modelling

    Method of Application

    Applicants should send CVS to hr@crinigeria.com

    Send your application along with CV and copies of all supporting documents listed above merged into one pdf file

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