Senior Business Development Officer at Work Place Centre Limited

Job Summary

• Responsible for the implementation of the day to day micro-finance operations, performance of loan portfolio, provision of guidance and capacity to build Business Development officers in the field to ensure growth in CHASE’s portfolio.

Customers of this Position:

• Micro-finance clients, local administration/Government agencies and internal staff.

Responsibilities
Business Development and Growth:

• Disbursements
• No of clients
• Outstanding no. of loans
• Outstanding loan book
• Deposits-cash collateral
• Client Retention

Controls and Process Adherence:

• Asset Quality
• Documentation & filling
• Process adherence
• Reconciliation
• Audit & compliance rating –internal or external

Customer Service:

• TAT-feedback on outcome esp negative
• Loan processing
• Complaints/compliments

People Process:

• Performance management
• Leave
• Training
• D & G
• Communication

Knowledge, Skills, Qualifications and Experience Required

• At least 4 years experience in a micro-finance institution, bank or development institution, 3 of which should be in a supervisory capacity
• Bachelor's degree in relevant field
• Relevant professional qualifications

Competences required for this role:

• Strong interpersonal, management and leadership skills
• Wide exposure in the credit field
• Strong interpersonal, management and leadership skills
• Demonstrated ability to facilitate and maintain positive relationships with staff, local government, donors and other agencies
• Understanding of accounting and financial management issues affecting the micro finance sector
• Demonstrated ability to build cohesive teams to achieve goals through teamwork;
• Demonstrated report and proposal writing experience; and
• Awareness of and sensitivity to local culture and political settings as may affect the micro-finance market.
• Good oral and written communication skills;
• Customer service orientation and commercial awareness; and
• Excellent computer skills and familiarity with Ms Office - Bank-one user skills