Senior Core Network Engineer - CS at Alfred & Victoria Associates

Job Description

• Perform Second Line Maintenance support for all Core Network NEs including MSOFTX3000, UMG, HLR, STP, SBC and NGN and associated elements
• Carry out hardware and software expansion/faults for the existing operational network
• Escalate the trouble ticket to third Line when they cannot solve it, and monitor it until it solved, Case owner once they get it from CS TL/Manager or Shift Duty Engineer
• Solve the problems within SLA base on the contract
• Daily health check performance and analysis, report immediately in case of any ambiguity
• To be involved in planned activities, like BSC/RNC integration, POI integration, new node integration in the network
• New software release update and implementation when they become available
• To monitor the system Clear Codes daily and perform activity to minimize the occurrence
• Attend meeting with the customer and is responsible to ensure the quality service
• To create & modify routing & digit translation on different nodes when requested
• To get involved in software & hardware upgrade if requested
• Ensure the trouble ticket resolution within required SLA.

Requirements
Education:

• Minimum Bachelor's or Master's (plus point) in Telecommunication or equivalent.

Experience:

• Well versed with 2G/3G circuit and CSFB LTE network architecture & protocols
• Vendor experience of minimum 5 years in fault management, performance & capacity monitoring, and configuration management.
• Experience in Huawei circuit switching equipment’s is a must + Experience will be a plus point
• Experience in system upgrades, expansions & health checks of the network
• Familiar with O&M and technical support work flow

Skills:

• Huawei Core Network CS experience including MSOFTX3000, UMG, HLR, STP, SBC and NGN
• Process and Project Management, Customer Expectation Management
• Configuration Management and implementation of the plan
• Trouble ticket management, Prioritization, Fault diagnosis, Remote fault resolution, Management and control.

Other Requirements:

• Ability to work off hours depending on Network outages and customer requests
• 24x7 availability to support after office hours, and be able to relocate with in the country
• Ability to travel without advance notice throughout the area of Managed Services.