Business Analyst, Virtual Banking at Stanbic IBTC

Job ID: 36500
Location: Lagos Island, Lagos
Job Sector: Banking

Job Purpose

• The Business Analyst works with stakeholders across the organization to understand the business objective driving various projects or changes, define the scope of the change, analyze and specify the detailed requirements related to the change and finally support the implementation of the project or change

Key Responsibilities/Accountabilities
Business Analysis:

• Work with business partner to elicit high-level requirements and capture business needs.
• Designs new solutions/products by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities.
• Clearly articulate and document business, stakeholder, solution and transition requirements. Assist the Business in the Creation of Business Cases and Cost-Benefit Analysis.
• Write specifications that improves systems by studying current practices; designing modifications.
• Identify possible risks and recommend controls by identifying problems; writing improved procedures for mitigation
• Provide support in documentation of all project artefacts. Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.

Reporting and Compliance:

• Rendition of reports and updating all documents regularly.
• Creating Status Reports for Delivery to Business and IT Executives
• Ensure compliance to all standards and applicable controls with zero audit exceptions.
• Compliance to IT Project Governance, process and function.
• Facilitate vendor engagement for project delivery
• Prioritization and effective time management.

Effective Digital Management:

• Maintains system protocols by writing and updating procedures. Provides references for users by writing and maintaining user documentation; providing help desk support and training users.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed
• Rendition of reports and updating all documents regularly.
• Creating Status Reports for Delivery to Business and IT Executives
• Ensure compliance to all standards and applicable controls with zero audit exceptions.
• Compliance to IT Project Governance, process and function.
• Facilitate vendor engagement for project delivery
• Prioritization and effective time management.

Preferred Qualification and Experience

• Bachelor's Degree in Business or Economics; Post Graduate Degree preferred
• Professional Certification is valuable advantage
• 1-2 years’ general banking experience
• Experience in Research and Development; Strategy formulation and execution

Knowledge/Technical Skills/Expertise:

• Business Analysis Planning & Monitoring
• Facilitate requirements elicitation meeting or engagements, ability to elicit obvious and tacit requirements, understand the concept of active and passive observation as part of requirements elicitation
• Understanding various approaches to requirements management including requirements traceability, prioritization, validation etc. Also understand the concept of stakeholder analysis, communication medium and planning
• Understand the concept of analysing requirements gathered from various sources in order to separate the relevant from superfluous requirements
• Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.
• Effectively and strategically influences across the organisation, based on previously established credibility and respect, as well as understanding the organisational dynamics, politics and interpersonal context.