Head, Retail Mass Market at Old Mutual Plc

Ref No: 1147/NIGE/AA/Head, Retail Mass Market/Lagos/161118
Location: Lagos
Start Date: 2018-11-16
Category: Insurance

Key Focus

• This role is responsible for rejuvenating the Retail business into a sustainable and productive distribution channel.
• The incumbent is individually accountable for achieving results through other managers and their teams.

Job Specification
Descriptor:

• Transforms and rejuvenates business into a sustainable distribution channel
• Maximises the marketing focus and business development opportunities
• Drives various IT tools and processes.
• Develops management structures and ensures that the relevant training and upskilling takes place
• Ensures that the relevant support structures are in place and maintained  Executes continuous talent management and performance management
• Manages Sales & Distribution teams in Worksites, Bancassurance, and oversees efficiency in the Distribution Support functions.

Key Result Areas:

• Operational Efficiency
• Sales/Productivity
• Management Effectiveness

Operational Efficiency:

• Transforms and rejuvenates the business into a sustainable distribution channel.
• Ensures that the relevant support structures are in place and maintained.

Sales/Productivity:

• Maximises the marketing focus and the business development opportunities through other managers and their teams.
• Drives various IT tools and processes.
• Drives operational excellence throughout area of supervision.
• Defines and implements marketing best operating practice.
• Defines performance parameters (incl. balanced scorecard) and measurements for area under supervision.

Management Effectiveness:

• Holds first line managers accountable for managerial work, including selection, performance management and talent management.
• Develops MOUs and specialists under supervision.
• Selects potential MOUs to sustain pipeline.

Minimum Requirements
Experience & Skills:

• Bachelor's degree  (a minimum)
• Masters’ degree (an advantage)
• Minimum of 12 years’ experience
• Experience managing teams in Retail Sales, Bancassurance and Agency network
• Experience in a Senior Management role
• Insurance industry experience
• Knowledge of Life Insurance products
• I.T proficiency (good knowledge of MS packages – Word, Excel, PowerPoint)
• Excellent communication skills (verbal and written, interpersonal and public speaking)
• Excellent Presentation skills
• Experience in Training facilitation