Business Manager at Work Place Centre Limited

Reports To: Head, Retail Sales North
Supervises: All Pofessional Sales Staff

Job Summary

• Upskill and motivate Sales Executives towards effectively implementing sales strategies for retail insurance sales.

Functions & Responsibilities

• Supervise sales of insurance products from all Spokes
• Supervise Sales Executives
• Role play with key prospects through the sales process; understand customer needs and then propose approaches for handling objections and closing business
• Monitor Sales Executives liaison with customers
• Actively seek new business opportunities and client accounts, do presentations to defend and convert business
• Review Sales Executives sales reports to establish trends and identify areas for improvement
• Identify appropriate product mix for Sales Executives
• Identify viable sales strategies to be implemented by Sales Executives
• Manage and maintain weekly, monthly and all required sales reports
• Manage development plans for Sales Executives e.g. coaching
• Identify trends in retail business and proactively advice Group Head on potential actions to take.
• Identify and escalate actual and/or potential operational and administrative issues to the Group Head’s attention
• Assist in identifying required resources and personnel to achieve revenue budget of the group
• Negotiate rates with underwriters
• Presentation of the hub’s performance at the company’s MPR, QBR & Budget meetings
• Carry out spot check on spokes from time to time
• Seek approval for accepting/processing transactions when required
• Carry out appraisal for Sales Executives
• Ensure that Sales Executives capture complete and accurate information on the CRM database
• Any other assignments given by the Group Head

Qualifications

• First degree in any discipline
• 5 years’ experience in Financial Services in which 2-3 years’ of the experience should be in the Insurance Business (Underwriting or Sales)

Professional Qualification:

• CIIN/CII is an added advantage

Skills / Competence Requirements:

• Good knowledge of Insurance Products
• High level of initiative and ability to work with minimal supervision
• In addition, prospective candidate should have:
• Advanced Technical Knowledge of Insurance Business
• Intermediate Financial Analysis Skills
• Advanced Analytical Skills
• Intermediate Computer Skills
• Advanced Business Writing Skills
• Advanced Negotiation Skills
• Advanced Relationship Management Skills
• Advanced Presentation Skills