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  • Posted: Aug 15, 2018
    Deadline: Not specified
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    Riby is Nigeria’s foremost digital platform for cooperatives and trade groups. We help members of these groups access financial services like savings and loans through our platform. Our aim is to help millions of Africans achieve better financial access and stability.
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    Customer Success Officer

    Duties & Responsibilities: 

    • Set-up & Manage key business operations (Customer Support, Transactions & Reconciliation) for assigned agro-projects (starting with the Agbetuntun Program).
    • Work with new and existing Riby agro partners to execute joint programs.     
    • Deliver and execute on the financial services strategy on agricultural based projects.
    • Engage assigned partners, channels and clients to create and drive revenue opportunities relating to agriculture for Riby, starting with the O’dua Chamber of Commerce Agbetuntun Program.
    • Work closely with the partners’ client base to ensure they are satisfied with Riby services.
    • Prepare and give business reports and recommendations to the management team.
    • Drive customer growth and financial success for partners/clients under your purview.

    Qualifications:
    Minimum Education of Bsc in Agriculture or any related field

    Working experiences:
    1-2 year relevant work experience in an Agricultural sector

    Knowledge, Skills & Attitude:

    • Computer Literate
    • Attention to detail & accuracy
    • Strong written communication and interpersonal skill

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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