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  • Latest Vacancy at Russel Smith Group

  • Posted on: 14 August, 2014 Deadline: Not Specified
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  • A career at RusselSmith offers you growth and a chance to make a difference. Throughout our history, we have continued to help our employees realize their dreams, whilst creating opportunities for them to fulfill their personal and professional potential.

    Web Content Support Officer


    • Support and Monitor RusselSmith's internal and external websites; manages web pages.
    • Develop, design and implement online content, tools and web style standards to ensure consistency, timeliness and best user experience for the RusselSmith web properties.
    • Evaluate, test and implement new initiatives, features and functionality to the RusselSmith websites that will advance the organization’s mission.
    • Works in the Technology Team to maintain RusselSmith web properties, including such things as maximizing user experience and search engine optimization.
    • Manage web content management system and links daily for information posted to websites (internal and external).
    • Produce a consistent visual image on the company’s websites by promoting uniform fonts, formatting, icons, images, and layout techniques.
    • Analyze site traffic information and report monthly relevant information.
    • Maintain direct correspondence with intranet users using email, bulletin boards and chat.
    • Provides file management of published media, tracking, and reporting usage of technology
    • Providing general technical support for content providers; ensures quality and content of information on websites to ensure accurate and current information
    • Maintain cross-platform and cross-browser compatibility so that the website is accessible from a variety of different environments.
    • Check bugs and problems, diagnose and fix them
    • Perform other duties as assigned

    Skills Required
    • Proven ability to work with team members possessing varying levels of technical experience.
    • Strong knowledge of Unix/Linux, Photoshop, HTML, CSS, XML/RSS, PHP, My SQL,
    • Dream Weaver/ Fireworks, JavaScript, XSLT, web related programming languages and web authoring tools.
    • Hands-on software troubleshooting experience.
    • Experience documenting and maintaining configuration and process information.
    • Good understanding of the organization’s goals and objectives.
    • Knowledge of applicable data privacy practices and laws.
    • Experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
    • Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on.
    • Extensive application support experience
    • Strong customer service orientation.
    • Proven analytical and problem-solving abilities.
    • Ability to effectively prioritize and execute tasks in a high-pressure environment.
    • Strong interpersonal and oral communication skills.
    • Adept at reading, writing, and interpreting technical documentation and procedure manuals.
    • Ability to conduct research into software issues and products as required.
    • Ability to present ideas and solutions in user-friendly language.
    • Highly self motivated and directed.
    • Keen attention to detail.
    • Skilled at working within a team-oriented, collaborative environment.
    • Strong analytical and data analysis skills
    • Good problem solving and initiative
    • Good formal presentation skills.
    • Good reasoning skills; communication skills; multi-tasking skills and organizational skills
    • Exhibits initiative, responsibility and flexibility
    • Proficient in the use of Microsoft Office Tools

    Educational Qualification
    • Bachelor’s degree in Information Systems, with an emphasis on web development, or an equivalent combination of education and experience from which comparable knowledge, skills and abilities maybe acquired.
    • Two (2) years’ experience in web page design, development, and implementation

    Physical demands of the job
    • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
    • Occasional inspection of cables in floors and ceilings.
    • Lifting and transporting of moderately heavy objects, such as computers and peripherals.
    • Working extended hours and weekends if necessary
    • Sitting for extended periods of time

    Work environment
    The job is performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer monitor and/or calculator.

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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