Jobs at LifeBank

Job Overview

• The Monitoring and Evaluation Officer at the BOAT Foundation by LifeBank, will play a crucial role in ensuring the effective monitoring and evaluation of the Foundation's programs and projects.
• You will be responsible for designing and implementing monitoring and evaluation frameworks, collecting and analyzing data, and providing meaningful insights to inform decision-making and improve program/project outcomes.

Roles and Responsibilities
Objective:

• Develop and enhance the Foundation’s Monitoring and Evaluation (M&E) Framework to improve Program/project impact and effectiveness

Key Responsibilities

• Improve program/project impact assessment, and ultimately further the Foundation's mission and goals.
• Increase the completion rate of program monitoring reports as required.
• Implement, data collection tool for program/project evaluation in at least two projects by the end of the month.
• Conduct a comprehensive review of the M&E frameworks of all programs/projects and identify areas for improvement.
• Capacity building on M&E best practices and data collection techniques on a monthly/quarterly/yearly basis.
• Increase stakeholder satisfaction with M&E reporting in alignment with various milestones.
• Develop a dashboard for real-time monitoring of program performance and impact by the end of the quarter/year.
• By achieving these Key Results, the Monitoring and Evaluation Officer will contribute significantly to enhancing the Foundation's M&E capabilities,

Requirements
Educational Qualifications:

• Bachelor's or Master's Degree in a relevant field such as International Development, Social Sciences, or a related field.

Experience:

• 3 - 5 years work experience.
• Proven experience in monitoring and evaluation, preferably in a nonprofit organization or international development context.
• Knowledge of monitoring and evaluation best practices, methodologies, and frameworks

Skills And Abilities:

• Strong analytical skills with the ability to collect, analyze, and interpret data effectively.
• Proficiency in data analysis tools and software, such as Excel, SPSS, or other statistical analysis software.
• Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
• Strong project management skills with the ability to manage multiple tasks and deadlines effectively.
• Time Management: Strong organizational skills to manage multiple tasks, meet deadlines, and prioritize activities effectively.

Personal Attributes:

• A growth mindset and willingness to stay updated on monitoring and evaluation best practices, methodologies, and tools to enhance professional development and performance in the role.
• Attention to Detail: A strong focus on accuracy and precision when collecting and documenting data to ensure the reliability of evaluation results.
• Critical Thinking: The capacity to evaluate information objectively, identify patterns and trends, and make informed decisions based on evidence.
• Problem-solving Skills: the capability to identify challenges in monitoring and evaluation processes and develop creative solutions to address them.
• Interpersonal Skills, that is the ability to build positive relationships with colleagues, partners, and beneficiaries to facilitate data collection and collaboration in monitoring and evaluation activities.
• Adaptability to changing priorities, methodologies, and environments in the dynamic field of monitoring and evaluation.
• Commitment to upholding ethical standards in data collection, analysis, and reporting to ensure the integrity and credibility of monitoring and evaluation processes.

Work Environment:

• Work in the office. Might be required to travel

Reporting Structure:

• The job title will report to the M&E Manager

About Team:
We are a team driven by our values. Every day we strive to fulfill these values in everything we do. All LifeBankers must commit to these sets of values and this is the secret sauce of what makes working at LifeBank awesome. At LifeBank:

• You must care for our patients, our people (team members) and our partners. Caring for patients means focusing on impact and doing all we can to rescue people on their worst days.
• It is our duty to rescue the most vulnerable members of our community. We must rescue pregnant women who are bleeding, little kids who need oxygen, newborns who need vaccines, and many more critically ill people and we must do this at scale.
• We learn. We are never satisfied with the status quo. Our work is never finished. Every day, we are committed to our personal growth and by extension the growth of the business.
• Office politics bore us. We don't play favourites and your growth in the business is not at all dependent on who likes you and who doesn't. Your growth is entirely dependent on you
• At LifeBank, we are builders. We are a team committed to creating an agile distribution system to power healthcare across Africa. Join us and save the World!

Benefits
Accompanied by the fact that we provide services that help save lives, we also ensure that our employees are well taken care of. The following benefits are available for all LifeBank employees.

• Health Insurance
• Focused caring team members.
• Life Insurance
• Accelerated growth.
• Workman Compensation

go to method of application »

Job Overview

• The customer service agent is the first line of contact for LifeBank customers. The role will handle incoming and outgoing calls, customer inquiries and provide appropriate solutions within specified time limits.

Key Responsibilities

• Answer calls, messages and web chat enquiries from existing and prospective customers, orders, place orders and schedule dispatch of orders accurately
• Maintain good relationship with partners and vendors
• Provide customers with accurate product and service information
• Establish priorities and sequences for the processing and dispatching of customer requests and orders
• Escalate complex issues to customer service supervisors for proper resolution
• Maintain records of inquiries or complaints as well as logs of interaction with customers
• Go the extra mile to build and maintain positive trust-relationship with customers
• Perform all other duties as assigned

Requirements
Educational Qualification:

• B.Sc or HND in Marketing, Mass communication any related discipline

Experience:

• 2+ years in a customer service or similar role.

Skills and Abilities:

• Learning and growth mindset
• Good stress and time management skills
• High empathy
• Knowledge of customer service best practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills

Personal Attributes:

• Passion for people and health
• Highly organized and detailed
• Loves to socialize and engage
• Very tech savvy and knowledgeable of current trends
• Has high energy levels

Work Environment:

• Work in the office on a shift system.

Reporting Structure:

• Will report to the CSA Supervisor and Ops Lead

About Team:
We are a team driven by our values. Every day we strive to fulfill these values in everything we do. All LifeBankers must commit to these sets of values and this is the secret sauce of what makes working at LifeBank awesome. At LifeBank:

• You must care for our patients, our people (team members) and our partners. Caring for patients means focusing on impact and doing all we can to rescue people on their worst days.
• It is our duty to rescue the most vulnerable members of our community. We must rescue pregnant women who are bleeding, little kids who need oxygen, newborns who need vaccines, and many more critically ill people and we must do this at scale.
• We learn. We are never satisfied with the status quo. Our work is never finished. Every day, we are committed to our personal growth and by extension the growth of the business.
• Office politics bore us. We don't play favorites and your growth in the business is not at all dependent on who likes you and who doesn't. Your growth is entirely dependent on you
• At LifeBank, we are builders. We are a team committed to creating an agile distribution system to power healthcare across Africa. Join us and save the World!

go to method of application »

Job Overview

• The Content Marketing Manager is responsible for content planning, creation, and compliance to ensure efficiency. They develop annual content schedules for LifeBank, crafting copies for creatives, video scripts, newsletters, captions, and other communication assets aligned with health-focused themes to drive engagements and lead acquisition.

Roles and Responsibilities

• Develop an annual content pillar schedule for LifeBank, focusing on enhancing engagement and driving lead acquisition.
• Create and manage creatives and video scripts aligned with content pillars and relevant health-focused themes, ensuring consistency with LifeBank's brand identity and messaging.
• Actively participate in consistent copywriting for LifeBank products and websites, occasionally reviewing related content copies to maintain quality and relevance.
• Craft copies and materials to enhance LifeBank's engagement with stakeholders, including blog posts, press releases, and instructional manuals (both print and video formats).
• Develop scripts for valuable content initiatives such as MasterClass by LifeBank, QuickGuide by LifeBank, and Sales Drip Repository, ensuring alignment with content objectives and audience needs.
• Create compelling copies for stakeholder engagement newsletters tailored to LifeBank Audience Cohorts, delivering relevant content and fostering meaningful connections.
• Develop copies aligned with key healthcare days/weeks, showcasing LifeBank as an innovative company addressing healthcare challenges with technology, and leveraging these opportunities for increased visibility and brand positioning.
• Actively participate in brainstorming sessions and creative discussions to generate innovative ideas and concepts for multimedia content that align with LifeBank's objectives and target audience preferences.
• Manage content planning, ideation, creation, and compliance to establish and maintain airtight content management systems.

Educational Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, or related field.

Experience:

• 4-6 years of proven experience in content marketing, copywriting, or related roles, preferably in the healthcare or technology industry.

Skills and Abilities:

• Strong understanding of content marketing principles and strategies.
• Exceptional writing and editing skills, with the ability to craft engaging and persuasive copy for various channels and audiences.
• Proficiency in content management systems and tools.
• Creativity and strategic thinking, with the ability to develop innovative content ideas and campaigns.
• Research abilities to gather insights and data to inform content strategy.
• Screenwriting skills for developing compelling video scripts.
• Proficiency in creating PowerPoint presentations and Google Slides.

Personal Attributes:

• Detail-oriented with a focus on delivering high-quality content.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong analytical skills, with the ability to analyze data and insights to optimize content performance.
• Passion for healthcare and technology, with a desire to make a positive impact in the industry.

Work Environment:

• The role primarily operates in an office setting.
• Occasional overtime or weekend work may be required to meet project deadlines.
• Collaboration with cross-functional teams within LifeBank is essential.

Reporting Structure:

• The Content Marketing Manager will report to the Marketing Lead
• About Team

We are a team driven by our values. Every day we strive to fulfill these values in everything we do. All LifeBankers must commit to these sets of values and this is the secret sauce of what makes working at LifeBank awesome. At LifeBank;

• You must care for our patients, our people (team members) and our partners. Caring for patients means focusing on impact and doing all we can to rescue people on their worst days.
• It is our duty to rescue the most vulnerable members of our community. We must rescue pregnant women who are bleeding, little kids who need oxygen, newborns who need vaccines, and many more critically ill people and we must do this at scale.
• We learn. We are never satisfied with the status quo. Our work is never finished. Every day, we are committed to our personal growth and by extension the growth of the business.
• Office politics bore us. We don't play favourites and your growth in the business is not at all dependent on who likes you and who doesn't. Your growth is entirely dependent on you

At LifeBank, we are builders. We are a team committed to creating an agile distribution system to power healthcare across Africa. Join us and save the world!

Benefits
Accompanied by the fact that we provide services that help save lives, we also ensure that our employees are well taken care of. The following benefits are available for all LifeBank employees.

• Health Insurance
• Focused caring team members.
• Life Insurance
• Accelerated growth.
• Workman Compensation

Join our fast-expanding team and help improve Healthcare in Africa.

go to method of application »

Job Overview

• The graphic designer (multimedia) is responsible for creating visual assets (creatives, motion graphics, & videos) that effectively communicate LifeBank product offerings, projects, & initiatives, to its customers, & stakeholders.

Roles and Responsibilities

• Collaborate closely with the marketing team to conceptualize and produce visually captivating assets, including creatives, motion graphics, and videos, aimed at effectively communicating LifeBank's product offerings, projects, and initiatives to customers and stakeholders.
• Develop visually engaging motion graphics and video content that align with LifeBank's brand identity and messaging, ensuring consistency and clarity in communication.
• Produce high-quality creatives and visual assets for various communication channels, including social media, websites, presentations, and marketing campaigns, to enhance engagement and promote LifeBank's offerings effectively.
• Collaborate with cross-functional teams to understand project requirements and deliver visual solutions that meet or exceed expectations, while adhering to brand guidelines and project timelines.
• Stay updated with the latest design trends, tools, and techniques to continuously improve the quality and effectiveness of multimedia assets produced for LifeBank.
• Actively participate in brainstorming sessions and creative discussions to generate innovative ideas and concepts for multimedia content that align with LifeBank's objectives and target audience preferences.

Educational Qualifications

• B.Sc or HND in Graphic Design or related fields.
• Qualifications in Visual Design & Video Editing are a great advantage.

Experience:

• 4-6 years of proven experience in graphic design with a focus on multimedia content creation, preferably in a corporate or agency environment.

Skills and Abilities:

• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), CorelDraw, and other multimedia tools.
• Strong understanding of visual storytelling principles and techniques.
• Excellent communication and collaboration skills, with the ability to effectively convey ideas and concepts to cross-functional teams.
• Sound experience in video production is an added advantage.

Personal Attributes:

• Creative mindset with a passion for designing engaging visual content.
• Detail-oriented with a focus on delivering high-quality work.
• Ability to thrive in a fast-paced, dynamic work environment.
• Strong problem-solving skills and ability to adapt to changing priorities.

Work Environment:

• The role primarily operates in an office setting.
• Occasional overtime or weekend work may be required to meet project deadlines.
• Collaboration with cross-functional teams within LifeBank is essential.

Reporting Structure:

• The graphic designer will report to the Marketing Lead
• About Team:

We are a team driven by our values. Every day we strive to fulfill these values in everything we do. All LifeBankers must commit to these sets of values and this is the secret sauce of what makes working at LifeBank awesome. At LifeBank:

• You must care for our patients, our people (team members) and our partners. Caring for patients means focusing on impact and doing all we can to rescue people on their worst days.
• It is our duty to rescue the most vulnerable members of our community. We must rescue pregnant women who are bleeding, little kids who need oxygen, newborns who need vaccines, and many more critically ill people and we must do this at scale.
• We learn. We are never satisfied with the status quo. Our work is never finished. Every day, we are committed to our personal growth and by extension the growth of the business.
• Office politics bore us. We don't play favourites and your growth in the business is not at all dependent on who likes you and who doesn't. Your growth is entirely dependent on you

At LifeBank, we are builders. We are a team committed to creating an agile distribution system to power healthcare across Africa. Join us and save the World.

Benefits
Accompanied by the fact that we provide services that help save lives, we also ensure that our employees are well taken care of. The following benefits are available for all LifeBank employees.

• Health Insurance
• Focused caring team members.
• Life Insurance
• Accelerated growth.
• Workman Compensation

Join our fast-expanding team and help improve Healthcare in Africa