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  • Posted: Jan 21, 2020
    Deadline: Jan 31, 2020
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  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).
    Citygate Consumer Credits (3C) is a product of Citygate Global, a registered money lending company with Head Office in Lagos. The product was designed to take care of personal need of professionals (salary earners) and small scale businesses especially those that lack access to credit facilities from our financial institutions. We have minimum processing ...
    Read more about this company

    Recovery Officer


    Locations:
    Abuja, Lagos, Akure, Port Harcourt-Rivers

    Duties and Responsibilities

    • Recover bad debts from delinquent debtors.
    • Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
    • Reduce the non-performing loans owed to a company.
    • Design work-out payment plans for debtors
    • Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
    • Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
    • Maintain appropriate and comprehensive records of customer’ discussions.
    • Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
    • Maintain confidentiality while handling customers enquires and information.
    • Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
    • Report [daily] progress against target to the designated authority

    Qualification & Required Skills

    • Degree / HND in related discipline.
    • 2 -5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
    • Effective communication and reporting skills
    • Basic mathematics and analytical skills as well as investigative and persuasive skills
    • Problem-solving and decision-making skill
    • Knowledgeable of recovery best practice and approach.
    • A Bike Rider is needed for Lagos.

    Areas of Expertise:

    • Debt Collection
    • Issue Resolution
    • Numerical and well organized.

    Salary
    Very Attractive.

    Method of Application

    Interested and qualified candidates should send their Applications to: careers@citygateglobal.com clearly indicating the "Job Title and Location " as subject of your mail.

  • Send your application

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