Latest Jobs at Sigma Pensions Limited

Job Function

• Provide prompt IT Support
• Installing & configuring Systems
• Diagnosing & Solving Hardware & software faults
• Report Generation

Job Description

• A Systems support analyst that will support the business to ensure constant connectivity with the Head Office, high network and application availability.
• Provide first level trouble shooting of all IT infrastructure and handle IT vendor management.

Person Specifications

• Education Qualification: HND /degree in Computer Science, Computer studies or related discipline
• Experience: 0
• Age: 23 – 28 years

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Locations: Adamawa, Kaduna, Kano & Sokoto
Job Rank: Analyst

Job Function

• To ensure all Benefit request from clients are promptly attended to
• Ensure all documents collected have a case opened
• Ensure that all documents received from clients are properly scanned for e-filing and all original documents archived appropriately

Job Description

• Professionally discuss modes of payment with retirees and administer Programmed Withdrawal Agreement upon receipt of templates
• Ensure retention of clients with high AUM
• Ensure all negotiations are checked for accuracy, completeness and validity before signing off
• Ensure all returned payment requests due to wrong documentation or input must be resolved
• Ensure request letters are sent to employers on accounts that require reconciliations
• Ensure reminders are sent to employers
• Ensure that escalated issues must be tracked & resolved
• Ensure that the DVA Form is passed for processing
• Collate and submit accurate daily and weekly report to your Hub head
• Monitor and escalate all unresolved payment requests to the appropriate channel

Person Specifications

• Education Qualification: A Degree with a merit grade in Business Management, Business Admin or any related discipline. Master's Degree will be an added advantage.
• Professional Qualifications: Professional certification and or advanced training in related fields
• Experience: Minimum of 4 years post qualification experience. At least 2 years must have been in the financial service sector.
• Age Bracket: 28 to 35

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Location: Borno & Zaria-Kaduna
Job Rank: Analyst

Job Function

• Adhering to the annual business growth & Customer retention strategy
• Ensure the smooth and efficiency of day to day running on allocated desk
• Provide comprehensive data for every employer or organization visited for update of our company’s Central Employer Database
• Ensure that all documents received from clients are properly scanned for e-filing and all original documents archived appropriately
• Ensure up to date collection of contributions in all allocated self-funding public and private companies
• Ensure first time contributions are made by registered Micro Pension subscribers

Job Description

• The Customer Relationship Management Staff are responsible for customer management and retention.
• He/she must ensure that objectives and strategies of the Company in the area of Customer retention and satisfaction are achievable and that they are rolled out good service delivery
• The Customer Relationship Staff is also to develop customer friendly services such that existing relationships are nurtured and sustained to ensure the company’s customers’ needs are continuously satisfied
• He/she must manage this process professionally and effectively in order to ensure maximum Customer Satisfaction
• This is a high-sensitive position in the marketplace demanding superior communication and public relations skills

Person Specifications
Education Qualification:

• A degree with a merit grade in Business Management, Business Admin or any related discipline. MBA will be an added advantage.

Professional Qualifications:

• Professional certification and or advanced training in related fields

Experience:

• Minimum of 4 years post qualification experience. At least 2 years must have been in the financial service sector.
• Age Bracket: 28 to 35