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Sigma Qualitas is a network of seasoned and experienced consultants, with several years work experience in large multinational organizations and the public sector, who have come together for the purpose of providing consultancy expertise and training to clients across various industries. We have developed over time, services and solutions built around a s...
Core Job Functions / Responsibility:
Assist with the design and maintenance of the data storage systems organization-wide.
Primary activities
Operational
Assist in the implementation of the IT division’s policies and procedures.
Assist in the implementation of approved policies and procedures for data storage management and systems.
Participate in the sizing, designing, building, and delivering data storage system platforms.
Provide input in the development of information management lifecycle to achieve optimal mix of online, near online and offline data storage and quick user accessibility to the Storage Area Network and stored data.
Assist in the development of a proactive maintenance cycle for data storage systems and automate preventive/routine maintenance on data storage systems with detailed scheduled maintenance reports.
Maintain and update data storage systems.
Perform data backup and ensure that backed-up data can be restored as required.
Monitor data storage system performance and recommend adjustments to system parameters to ensure optimum performance and response time.
Ensure optimization of system logs on the data storage systems and proactively advise on capacity issues.
Keep system documentation updated at all times.
Assist users in defining their storage needs.
Automate storage interfaces and manual activities to improve user-independence and reduce system downtime.
Assist in gathering requirements for additional storage requirements and provide support in the design and documentation of functional specifications for upgrades and expansions.
Liaise with User Support team to ensure data storage incidents are resolved efficiently and in a timely manner in compliance with Service Level Agreements.
Escalate incidents to third party vendors as required.
Assist to manage vendors providing services to the end user support function and ensure that agreed SLAs are achieved.
Liaise with relevant unit/ team/function in carrying out all relevant activities.
Attend team/divisional/departmental meetings as required.
Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, IT Operations Support.
Perform any other duties as assigned by the Manager, IT Operations Support
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognised University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: Minimum of two (2) years post NYSC relevant work experience in a Telecom company, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE.(Candidate should be familiar with storage system from HP, EMC, Sun/Oracle)
Key Skills:
Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
Delegation/ Supervisory
Problem Solving, Passion for Excellence, Integrity and Empowering people skills.
Growing people, Team work and Customer Focus
Core Job Functions / Responsibility:
Oversee and coordinate Enterprise information technology environment and ensure consistent IT system availability to support the business and network operations (billing platforms, enterprise applications, network infrastructure, etc.). Will Set the overall direction for, and manage the operations of the Information Technology function in line with Enterprise business goals and objectives.
Primary activities
Strategic
Oversee and champion the articulation and development of the overall IT strategy and ensure alignment with Enterprise corporate strategy, business goals and objectives.
Champion the process of selling the business case for implementing new IT business solutions to relevant stakeholders within/outside t and obtain necessary approvals for implementing identified IT solutions.
Demonstrate ownership of and communicate the division’s strategic direction and objective to all staff.
Tactical
Advise the business on technology upgrades and acquisitions.
Collaborate with business functions in identifying and acquiring technology solutions in line with overall corporate and business strategy.
Oversee and coordinate efforts aimed at developing IT business solutions, and ensure optimal leverage of technology to effectively carry out Enterprise business operations and processes.
Maintain appropriate business relationships with relevant IT vendors and suppliers and ensure compliance with agreed service levels.
Establish and enforce IT policies and procedures that promote and ensure the confidentiality, integrity, availability and security of corporate data and information.
Continually review and assess the effectiveness and efficiency of the division’s policies, procedures and processes and identify improvement opportunities.
Keep abreast of local and global best practices and make recommendations to the Operation Director on how this impacts the division’s role.
Ensure synergy and collaboration in interdepartmental activities and communication in order to facilitate effective and smooth running of the division.
Coordinate the execution of the division’s work programmes and plans.
Communicate the activities and achievements of the division to all relevant stakeholders.
Operational
Oversee and coordinate the day to day activities of the division and ensure alignment with the overall goals and objectives of the organization.
Oversee the design and implementation of a disaster recovery plan and system that ensures timely and continuous system availability at all times.
Oversee the design and implementation of an Enterprise Resource Planning (ERP) and billing applications.
Ensure the availability of effective enterprise-wide end-user support and monitor performance, and compliance with agreed cross-functional service levels.
Oversee and ensure the availability of a stable systems and applications operating environment.
Ensure constant availability of the necessary IT infrastructure to provide accurate and up-to-date business management information.
Ensure adequate management of the IT assets of the organization and ensure adequate availability of IT devices to relevant end-users.
Provide leadership and guidance to direct reports.
Coordinate the preparation and compilation of agreed periodic activities and performance reports for the attention of the Operation Director.
Review and authorise key expenditures/transactions of the division in line with approved authority limit.
Perform other duties as assigned by the Operation Director.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognised University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: Twelve (12) to fifteen (15) years post NYSC work experience with at least four (4) years at senior management level in a Telecom company, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE.
Key Skills:
Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
Delegation/ Supervisory
Problem Solving, Passion for Excellence, Integrity and Empowering people
Growing people, Team work and Customer Focus
Core Job Functions / Responsibility:
Responsible for the management of or provision of advice on the procurement of goods and services on behalf of a client or an organisation. He is also responsible for the identification and management of external suppliers to ensure successful delivery of products and services to achieve outcomes. Specifically deals with purchases and contract negotiation with supplies of service providers for equipment and/or services as required by internal groups in accordance with the local procurement policy thereby ensuring effective coordination of supply chain activities with local and foreign vendors and in house customers.
Primary activities
Responsible for sourcing, selecting and negotiating for the best purchase package in terms of quality.
Responsible and supporting relevant departments wit negotiations.
Coordinate with suppliers to ensure on time delivery.
Adhere to local and group procurement policy.
Preparation of PO, LPO, RFP, RFB, RFQ, Form M, BOQ-Banking, Freight and Forwarding.
Responsible for Stakeholders(BU), ensure understanding of service delivery and business impact associated with problems and keeps the customers informed as part of the resolution process.
Retains ownership of customers issues until resolved, escalated or accepted by another individual.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTec, Science or Technology Only from a recognised University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Experience: 5 years minimum experience as a procurement officer in a telecoms company is ESSENTIAL.
Experience: 8 to 10 years post NYSC work experience in a Telecom company, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE.
Key Skills:
Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
Communication, Influencing and Negotiation.
Vast in procurement of telecoms materials.
Good Knowledge of Contract Terms.
Excellent interpersonal skills with the ability to build and maintain effective working relationships with internal and external customers.
Ability to work under pressure and tight time scales.
Ability to work on own initiative but aware of when to seek advice.
Delegation/ Supervisory
Problem Solving, Passion for Excellence, Integrity and Empowering people
Growing people, Team work and Customer Focus
Core Job Functions / Responsibility:
Work with a team to handle dispute resolution, litigation, arbitration, legal compliance, contracts review and negotiation, procurement, Labour, Immigration, Real Estate, Tax Issues, etc.
Primary activities
Reports to regional legal director to provide legal opinion and support to management team
Manage external lawyers for disputes and legal opinions
Legal support on complicated telecom projects
Work as company secretary
Key Skills:
Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
Telecom company work experience is Preferred
Qualification of company secretary is Preferred.
Dedicated, good team consciousness.
Organization management and coordination capacity;
Strong oral and written communication skills
Strong interpersonal and collaborative teamwork
Good Communication and Interpersonal Skills
Problem Solving Skills, Leadership and People Management Behaviour skills
Passion for Excellence skills
Integrity
Job Requirements and Skills
Graduate Qualifications: Law degree from a recognised University REQUIRED.
Post Graduate Qualifications: Post Graduate Degree LLM and MBA would be of ADVANTAGE
Experience: 12 to 15 years work experience with at least 5 years at managerial position experience is preferred and experience in a Telecom environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
Core Job Functions / Responsibility:
Work with a team to handle dispute resolution, litigation, arbitration, legal compliance, contracts review and negotiation, procurement, Labour, Immigration, Real Estate, Tax Issues, etc.
Primary activities
Reports to regional legal director to provide legal opinion and support to management team
Manage external lawyers for disputes and legal opinions
Legal support on complicated telecom projects
Work as company secretary
Job Requirements and Skills
Graduate Qualifications: Law degree from a recognised University REQUIRED.
Post Graduate Qualifications: Post Graduate Degree LLM and MBA would be of ADVANTAGE
Experience: 5 to 7 years work experience in an Oil and Gas environment, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE
Key Skills:
Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
Prior Oil and Gas company work experience is Preferred
Qualification of company secretary is Preferred.
Dedicated, good team consciousness.
Organization management and coordination capacity;
Strong oral and written communication skills
Strong interpersonal and collaborative teamwork
Good Communication and Interpersonal Skills
Problem Solving Skills, Leadership and People Management Behaviour skills
Passion for Excellence skills
Integrity
Core Job Functions / Responsibility:
This role is responsible for interfacing with external bodies including embassies, travel agents, Airlines etc for administration/ liaison purposes.
Primary activities
Provides oversight of activities at the front desk.
Will be responsible for the facilities managements tasks i.e. Flats/Accommodations for Expatriates.
Acts as a liaison between the organisation and embassies, airlines and travel agents to process travel documents and purchase airline tickets for all official trips within and outside the country
Maintains relevant internal information lists (staff contacts details, quick dial numbers, etc.)
Oversees activities of the organisation’s pool cars and drivers, responding promptly to cases of delinquency, accidents and other emergencies and escalating issues where necessary to management.
Responsible for event planning, briefing formalities and procedures.
Liaises with insurance companies and regulatory bodies to ensure prompt renewal of licenses and insurance for vehicles.
Liaises with the procurement officer for prompt purchase of fuel for the organisation’s pool cars.
Liaises with vendors/external maintenance workers to negotiate cost effective rates for vehicle maintenance.
Makes arrangements for hotel accommodation for staff and visitors
Liaises with Branding and Communications department for the organisation of office events e.g. Annual General Meetings.
Other administrative jobs as may be assigned
Key Skills:
Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior analytical.
Contract and service level agreement management.
Good analytic decision making and problem solving.
Effective communication skills.
Good knowledge in international affairs and behavioural etiquette.
Proficiency in the use of MS Office suite. (Word and Excel)
Interpersonal and people management skills.
Good time management and organisational skills.
Excellent record keeping abilities.
Ability to interact with employees at all levels
Ability to get a job done under pressure and within tight timelines
Negotiation skills.
Excellent customer service skills
Job Requirements and Skills
Graduate Qualifications: A bachelor’s degree in Social Science or Arts REQUIRED.
Post Graduate Qualifications: Master’s degree would be of ADVANTAGE.
Experience: 3-5 years work experience in a relevant administrative role ESSENTIAL.
Certifications and Training Requirements: Relevant professional qualification e.g. (Certified Protocol Professional) would be of ADVANTAGE.
Core Job Functions / Responsibility:
Supports operations by supervising staff; planning, organizing, and implementing administrative systems.
Primary activities
Manages general administration to facilitate efficient work environment
Responsible for HR activities in the areas of employee records/data management, HSE, leave, transfers, Employee Handbook and discipline.
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.
Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
Provides historical reference by developing and utilizing filing and retrieval systems.
Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.
Contributes to team effort by accomplishing related results as needed.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTech, Science or Technology Only from a recognised University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Experience: Previous experience as a HR Admin Manager in an Oil and Gas company is ESSENTIAL.
Experience: 8 years’ work experience in a relevant administrative role in the Oil and Gas Industry, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE.
Key Skills:
Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior analytical.
Tracking Budget Expenses, Staffing, Quality Management, Managing Processes, Organization, Coaching, Communication Processes, Disciplining Employees, Motivating Others, Promoting Process Improvement, Reporting Skills
Good analytic decision making and problem solving.
Interpersonal and people management skills.
Ability to interact with employees at all levels
Ability to get a job done under pressure and within tight timelines
Negotiation skills.
Excellent customer service skills
Core Job Functions / Responsibility:
The Human Resources Specialist manages the day-to-day operations of the Human Resource office. The HR Specialist manages the administration of the human resources policies, procedures and programs. The HR Specialist carries out responsibilities in the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment.
The Human Resources Specialist Supports operating units by implementing human resources programs; solving performance problems. The Human Resources Specialist coordinates implementation of services, policies, and programs through Human Resources staff; reports to the Human Resources Director, and assists and advises company managers about Human Resources issues.
The Human Resources Specialist originates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and on-going development of a superior workforce.
Primary Activities
Implements human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention and labour relations; completing personnel transactions.
Develops human resources solutions by collecting and analysing information; recommending courses of action.
Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counselling managers and employees.
Completes special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.
Manages client expectations by communicating project status and issues; resolving concerns; analysing time and cost issues; preparing reports.
Prepares reports by collecting, analysing, and summarizing data and trends.
Protects organization's value by keeping information confidential.
Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual.
Participates in developing department goals, objectives, and systems.
Administers compensation program; monitors performance evaluation program and revises as necessary.
Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
Develops and maintains affirmative action program; files report annually; maintains other records, reports, and logs to conform to regulations.
Conducts recruitment effort for all exempt and non-exempt personnel, students, and temporary employees; conducts new-employee orientations; monitors career patting program, writes and places advertisements.
Handles employee relations counselling, outplacement counselling, and exit interviewing.
Participates in administrative staff meetings and attends other meetings and seminars.
Maintains company organization charts and employee directory.
Assists in evaluation of reports, decisions, and results of department in relation to established goals.
Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
Maintains Human Resource Information System records and compiles reports from database.
Performs other related duties as required and assigned.
Job Requirements and Skills
Graduate Qualifications: A First degree BEng, BSc, BTech, Science or Technology Only from a recognised University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Previous Experience: Previous experience as a HR Talent Management and Employee Relations in a telecoms company is ESSENTIAL.
Experience: 5 to 7 years post NYSC work experience in a Telecom company, NYSC is ESSENTIAL.
Certifications and Training Requirements: CIPM or PHR Certifications would be of ADVANTAGE.
Key Skills:
Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
Considerable knowledge of principles and practices of personnel administration, effective oral and written communication skills, performance management, training management, maintaining Employee Files, People Skills, Resolving Conflict, Employment Law, Project Management, Office Experience - General, Reporting Skills, Verbal Communication Skills, Administrative Writing Skills.
At least 2 years’ Experience of HR Talent Management and 2 years’ experience of Employee Relations.
Excellent interpersonal skills.
Strong analytical skills.
Ability to understand complex processes.
Attention to detail, excellent organizational skills, ability to multi-task and work in a fast-paced, deadline driven environment.
Ability to adapt to a changing environment.
Ability to work with all levels of management.
Ability to develop good working relationships internally and externally.
Ability to work independently.
interested candidates should send CVs and Applications to: jobs@sigmaqualitas.com using Job Title as the subject of the email.
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