Career Opportunities at Sahara Group

Job Grade: Supervisor
Reports to: Head, Business Innovation

Purpose Statement

• To perform frequent, repeatable operational reporting, testing and technical maintenance activities in order to support the Business continuously without interruption and negative impact on service delivery.
• The Programmer will employ creative imagination, modeling and information engineering to develop a system that satisfies both management and end-users in the most cost-effective and efficient way possible.. He/she also debugs the system and ensures that it is error-free.

Key Deliverables

• Establish a detailed program specification through discussion with clients
• Clarify what actions the program is intended to perform
• Simplify specification into its basic elements and translating this logic into a programming language
• Devise possible solutions to anticipated problems
• Working as part of a team, which may be established purely for a particular project to write a specific section of the program
• Combine all elements of the program design and testing it
• Provide ideas to better optimize existing/developed applications
• Test sample data-sets to check that output from the program works as intended
• Conduct testing and installing the program into production & deploy of application into client’s environment (excluding hosted apps)
• React to problems and correct the program as necessary
• Evaluate and increase the program's effectiveness
• Adapt the program to new requirements, as necessary
• Conduct user-acceptance testing to ensure the program can be used easily, quickly and accurately (well documented test reports)
• Write detailed documentation for the operation of the program by users and computer operators
• Consult manuals, periodicals and technical reports to learn new ways to develop programs and maintain existing skills and knowledge
• Update, repair, modify existing software and generic applications(bug fixing)
• identify creative solution to enhance Sahara’s businesses and assist in other duties as needed and directed

Knowledge/Skills

• Proficient in the use of Microsoft Office Suite (Word, Excel, Power Point)
• Proficient in Python, PHP and JavaScript with a good knowledge of its ecosystems
• A working knowledge of Java, C++ and C#
• Solid understanding of object-oriented programming
• Familiar with various design and architectural patterns
• Good knowledge of HTML, CSS and JavaScript.
• Ability to learn new tools and technologies
• Skill for writing reusable code libraries
• Possess a firm grasp of algorithms and data structures
• Familiarity with concepts of MVC, JDBC, and RESTful API development and web security
• Understanding fundamental design principles behind a scalable application
• Implementing automated testing platforms and unit tests
• Familiarity with build tools such as Ant, Maven, and Gradle
• Familiarity with continuous integration.

Role Profile
Minimum Qualification/ Experience:

• A degree from a reputable University (Minimum Second Class Upper).
• An Electrical Electronics/Computer Engineering bias will be an added advantage
• 2-4 years application development experience
• Experience building and integrating applications
• Experience with test-driven development

Personality Traits:

• Candidate must be able to work in a fast-paced,& dynamic environment.
• Candidate must be a strong communicator with ability to connect with people at all levels.
• Strong analytical skills, problem-solving abilities, excellent interpersonal skills,
• Knowledge of current technologies
• Candidate must be hardworking and one who thinks “out of the box”
• Candidate must be a self-starter and a team player with a proactive approach to work.
• Candidate must be ambitious with a ‘can-do’ attitude.
• Candidate must be assertive.

Working Relationships

• Board of Directors
• Managing Directors
• Group Human Resources
• Line Manager
• All staff

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Job Grade: Supervisor
Line Manager: Business Innovation Manager

Purpose Statement

• The Business Technology Analyst performs activities including evaluation of technology solutions, process design and re-engineering as well as synthesis of innovative business solutions. 

Key Deliverables

• Synthesis of out-of-the world tech ideas to solve current and future business problems
• Documentation of business cases to evaluate new ideas and concepts
• Documentation of data flow diagrams, flowcharts, etc for the communication of ideas to application developers
• Evaluation of solutions presented by app developers to ensure they meet requirements
• Creation of business solutions from analysis of simple to complex datasets
• Championing activities that can funnel innovative ideas to the department
• Communicate effectively and persuasively in a business context
• Supports team goals
• Perform any other duties as may be assigned by the Business Innovation Manager

Knowledge/Skills

• Strong quantitative and analytic skills
• Excellent business writing and verbal communication skills
• Excellent numeracy skills
• Excellent project management skills
• Intermediate to advance modelling skills
• Ability to manage multiple priorities
• Ability to use Microsoft Word, Excel, PowerPoint, Visio for effective presentation of ideas

Minimum Qualification/ Experience:

• A University degree (Preferably in Computing, Engineering or Management Sciences)
• 2 - 5 years of cognate working experience (Post NYSC)

Personality Traits:

• Candidates must be highly imaginative and open-minded
• Candidate must be able to multitask and manage multiple projects at the same time
• Candidate must be result-oriented
• Articulate, effective written and verbal communication
• Candidates must be tech-savvy
• Candidate must possess strong interpersonal skills

Working Relationships

• Board of Directors
• Business Innovation Manager
• Application Developers
• Business Heads
• External stakeholders

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Job Grade: Officer
Line Manager: IT Manager

Purpose Statement

• The Role of the Desktop Support Analyst is to maintain and operate computer systems and/or network. The duties of an IT support analyst are wide-ranging and vary widely from one organization to another. The IT Support team is charged with installing, supporting and maintaining desktop computing systems; planning for and responding to service outages and other problems that may arise.
• To perform the job well, the role holder must demonstrate a blend of technical skills in desktop operating systems
• Technologies, system administration and use of Microsoft Office tools.
• Other duties may include: End user education and IT Project implementation.  

Key Deliverables

• Provide first level technology support and escalate issues to Tier 2 and 3 support when necessary
• Monitor and evaluate data network infrastructure: Switches, routers, data network devices, network links, GSM boosters, PBX, IP telephones and implement changes as required to improve performance.
• Monitor and evaluate voice network infrastructure: IP PBX, IP Phones, VoIP gateways, E1 lines and implement changes as required to improve performance.
• Interface with 3rd party service providers.
• Provide periodic reporting of IT Support operations.

Knowledge/Skills

• Good Knowledge of windows 2008 Server operating system and Network Infrastructure (Active Directory, Group Policy, DHCP, DNS, File Services, etc.)
• Hardware and software troubleshooting skills
• Good understanding of windows based applications and their interaction with the underlying operating system environment (Registry, System Services, Component application subsystem etc.)
• Dexterity in setting up and managing switches and routers
• Good report writing skills
• Good IT process understanding
• Very good problem solving skills – frequently under various sorts of constraints and stress

Minimum Qualification/ Experience:

• A Bachelor’s degree in the field of Computer Science/Engineering
• 0 – 3 years qualitative experience in technology deployment or support
• Certifications will be an added advantage.
• Excellent communication skills and interpersonal skill, ability to work virtually, fluency in English as a contract language.

Personality Traits:

• Highly analytical, hard-working,
• Creative & Logical,
• Organized, Professional conduct,
• Resourceful,
• Good interpersonal skills

Working Relationships      

• 2nd and 3rd Tier IT Support team
• 3rd party service providers
• Sahara Group staff
• Other Stakeholders