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  • Posted: Dec 13, 2018
    Deadline: Not specified
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    General Electric (GE) is an American multinational conglomerate corporation incorporated in New York and headquartered in Fairfield, Connecticut. The company operates through the following segments: Energy [2013 inactive], Technology Infrastructure, Capital Finance as well as Consumer and Industrial. In 2011, GE ranked among the Fortune 500 as the 26th-la...
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    Field Specialist - Mechanical

    Ref Id: 3224388
    Location: Nigeria; Port Harcourt
    Job Function: Services
    Business Segment: Oil & Gas Turbomachinery Process Solutions

    Role Summary

    • The Field Specialist: Aero derivative Gas Turbine is an individual who is competent in evaluating and solving performance issues on GE Aero-derivative Gas Turbines and could perform advanced repair on machine components.
    • He is an individual who has a wide knowledge of one or more application processes and plant operation involving these machines.
    • He / she is capable to act as a technical authority on behalf of the Company on decision-making and problems resolution on these machines.

    Essential Responsibilities

    • As a Field Specialist: Aero derivative Gas Turbine, you will represent BHGE both technically and professionally to ensure that equipment is installed, maintained and started properly.

    Your key responsibilities will include:

    • Provide customers with high quality, value added service worldwide, front-line business of BHGE.
    • Provide technical direction and/or project management of installation, commissioning and maintenance of Aero-derivative Gas Turbines, Compressors and related products.
    • Providing input for Daily Outage, Resident Engineer or Weekly Service Reports
    • Communicating effectively with Service Managers / Installation Managers and Site Leaders on job planning and execution and with Resource Manager regarding site arrivals, departures and job progression
    • To prepare field services jobs and interventions with the Service Managers.
    • Lead and execute unit start-up and performance tests ensuring proper and safe operation of the machine by evaluating the running parameters and troubleshoot control system problem as they arise.
    • Write accurate professional reports acting as single point of contact between Customers and TPS BHGE headquarters concerning technical issues and interfacing with all involved functions.
    • Use company e-tools to retrieve technical documents and management of packing list, bill of material and drawings.
    • Providing leadership and technical direction to skilled labor performing work on customer sites
    • Maintaining strong safety mindset to assure the executed work reflects the technical requirements within BHGE safety standards
    • Preparing timely and accurate technical reports for customer records and a reference for future outages
    • Support the business growth requirement by driving customer satisfactory.
    • Ensure all in-field activities carried out safely complying with company Health, Safety & Environment HSE guidelines and procedures. The candidate will be responsible to keep reliability of Customers assets and to support on proactive way all BHGE TPS customers.

    Qualifications/Requirements

    • University degree in Mechanical/Electrical Engineering or equivalent experience
    • 5 + years of hands-on experience on GE Aero derivative machines & their control systems.
    • Good command of oral and written English
    • A depth of relevant experience with installation and maintenance programs for GE Aero-derivative Gas Turbines sets and all related, off base related auxiliary equipment.
    • Strong customer service-oriented.
    • Demonstrate consistently high levels of performance.
    • Willing to continuously work on construction/maintenance sites and travel worldwide.
    • This role requires extensive travel. Applicants must be willing and able to travel significantly (not less than 70%) without geographical restriction
    • Health, Safety & Environment mindset and compliance.
    • Oil and gas industry and field service experience strongly preferred.

    Desired Characteristics:

    • In-depth experience on PGT25+ L1, L2 & L3 inspections, LM25, LM25+ inspections, LM-MKV, MKVI & MKVIe Control Panels for both generation and mechanical drive applications.
    • In-depth knowledge of Bently Nevada 3500, Alen Bradley PLC5 & panel view, Siemens STEP5 & 7 & Contrologix, GE Fanuc 9030 & Rx3i, Cimplicity, Historian

    go to method of application »

    Field Specialist -Controls

    Ref No: 3224395
    Location: Port Harcourt, Rivers
    Job Function: Services
    Business Segment: Oil & Gas Turbomachinery Process Solutions

    Role Summary

    • The Field Specialist: Aero derivative Gas Turbine Controls is an individual who is competent in evaluating and solving performance issues on GE Aero-derivative Gas Turbines and could perform advanced repair on machine components.
    • He is an individual who has a wide knowledge of one or more application processes and plant operation involving these machines.
    • He / she is capable to act as a technical authority on behalf of the Company on decision-making and problems resolution on these machines

    Essential Responsibilities
    As a Field Specialist: Aero derivative Gas Turbine Controls you will represent BHGE both technically and professionally to ensure that equipment is installed, maintained and started properly.Your key responsibilities will include:

    • Provide customers with high quality, value added service worldwide, front-line business of BHGE.
    • Provide technical direction and/or project management of installation, commissioning and maintenance of Aero-derivative Gas Turbines, Compressors and related products.
    • Providing input for Daily Outage, Resident Engineer or Weekly Service Reports
    • Communicating effectively with Service Managers / Installation Managers and Site Leaders on job planning and execution and with Resource Manager regarding site arrivals, departures and job progression
    • To prepare field services jobs and interventions with the Service Managers.
    • Lead and execute unit start-up and performance tests ensuring proper and safe operation of the machine by evaluating the running parameters and troubleshoot control system problem as they arise.
    • Write accurate professional reports acting as single point of contact between Customers and TPS BHGE headquarters concerning technical issues and interfacing with all involved functions.
    • Use company e-tools to retrieve technical documents and management of packing list, bill of material and drawings.
    • Providing leadership and technical direction to skilled labor performing work on customer sites
    • Maintaining strong safety mindset to assure the executed work reflects the technical requirements within BHGE safety standards
    • Preparing timely and accurate technical reports for customer records and a reference for future outages
    • Support the business growth requirement by driving customer satisfactory.
    • Ensure all in-field activities carried out safely complying with company Health, Safety & Environment HSE guidelines and procedures. The candidate will be responsible to keep reliability of Customers assets and to support on proactive way all BHGE TPS customers.

    Qualifications/Requirements

    • University degree in mechanical/electrical engineering or equivalent experience
    • 5 + years of hands-on experience on GE Aero derivative machines & their control systems.
    • Good command of oral and written English
    • A depth of relevant experience with installation and maintenance programs for GE Aero-derivative Gas Turbines sets and all related, off base related auxiliary equipment.
    • Strong customer service-oriented.
    • Demonstrate consistently high levels of performance.
    • Willing to continuously work on construction/maintenance sites and travel worldwide.
    • This role requires extensive travel. Applicants must be willing and able to travel significantly (not less than 70%) without geographical restriction
    • Health, Safety & Environment mindset and compliance.
    • Oil and gas industry and field service experience strongly preferred.

    Desired Characteristics:

    • In-depth experience on PGT25+ L1, L2 & L3 inspections, LM25, LM25+ inspections, LM-MKV, MKVI & MKVIe Control Panels for both generation and mechanical drive applications.
    • In-depth knowledge of Bently Nevada 3500, Alen Bradley PLC5 & panel view, Siemens STEP5 & 7 & Contrologix, GE Fanuc 9030 & Rx3i, Cimplicity, Historian

    go to method of application »

    Senior Staff Account Manager - Digital Sales Direct

    Ref No: 3205332
    Locations: Lagos - Nigeria, Luanda - Angola, Johannesburg - South Africa, Nairobi - Kenya and Accra - Ghana
    Job Function: Sales
    Business Segment: Oil & Gas Digital

    Role Summary

    • The Digital Sales Manager will be responsible for identifying sales opportunities within existing and new accounts, managing discussions and solving conflicts with clients and meeting time deadlines for customer accounts among other responsibilities
    • S/he will drive key activities, including prospecting, strategy planning, executive relationship development, discovery assessment, pilot and SmartStart program’s and lead the commercial process for fullstream opportunities.

    Essential Responsibilities

    • Develop a solution selling framework for BHGE business - tailor deal lifecycle, enablement deliverables, required resources, technology support, maturity model, sales methodology etc.
    • Establish a deep understanding of customers’ business needs by creating value to customers for our solution footprint
    • Add value to the customer’s business and maintain a goal oriented approach to the business partnershipDemonstrate customers how they benefit by partnering with BHGE and how our solutions deliver results
    • Aggressively develop and drive a sustainable commercial and solution strategy across multiple customer divisions and geographic poles that is aligned to the agreed account goals
    • Develop and execute an Account Playbook that formalizes the “go high / go low” strategy for the Enterprise account. Where applicable, develop a joint Governance process with executive sponsorship that aligns along the following pillars – Commercial, Product/Technology, Implementation and Support
    • Analyzes sales pipeline and maintains an array of opportunities to ensure that sales goals are achievedActively grow and maintain a multi-year account plan that will be shared globally with parts of our business including Marketing, Product Management, Sales, Professional Services, and the Development teams to ensure coordination across the business
    • Ensuring a Professional Sales Experience for customers during all aspects of sales process and touch points including: Formal meeting agendas, formal follow-up stating sequence of events and next steps in writing, and issue resolution in a timely fashion
    • Formulates the winning proposals based on a cohesive strategy that leverages deep knowledge of industry, customer and BHGE product lines across fullstream
    • Analyze market data and present findings and recommendations in a way that is easy and simple for management to make decisions and act quickly; Links analysis to overall business objectives and strategies
    • Independently creates an effective digital engagement strategy that collects market knowledge and engages others;
    • Develops processes to measure effectiveness of efforts in terms of using market knowledge to predict buying decisions
    • Proactively identifies trends via data analysis and makes strategic recommendations as appropriate
    • Manage account relationships to proactively identify and address client needs and converts competitive installs to BHGE solutions;
    • Seen by client as strategic partner who brings values and solutions to address clients business needs
    • Able to consistently lead the process to develop winnable strategies;
    • Creatively uses resources to anticipate and solve problems, resulting in innovative solutions that result in customer and BHGE satisfaction, and finds alternative beyond the obvious.
    • Develops and executes integrated, multi-faceted communications that provide the audience with concise facts;
    • Addresses business concerns and presents the implications of various alternatives; Presents in a manner that is compelling, engaging, and relevant to senior leadership and customers.

    Qualifications/Requirements

    • Bachelor's Degree in Business, Marketing or related discipline
    • 10+ years of software industry experience minimum with proven track record Legal authorization to work in the South Africa or Nigeria or Angola is required. Final job location depends on candidate selected
    • Must be willing to travel, depending on business requirements
    • Must be willing to work out of an office located in South Africa or Nigeria or Angola

    Desired Characteristics:

    • Strong interpersonal skills, including creativity and curiosity with the ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels
    • Proven track record of account management and sales success
    • Understand the various financial instruments used by customers to conduct business
    • Strong negotiation and sales leadership skills.Prior experience selling contracts/ products with technical content of substantial value preferred
    • Strong complex sales background at an enterprise software selling environment
    • Able to consistently lead the process to develop winnable strategies;
    • Creatively uses resources to anticipate and solve problems, resulting in innovative solutions that result in customer and BHGE satisfaction, and finds alternative beyond the obvious
    • Develops and executes integrated, multi-faceted communications that provide the audience with concise facts; Addresses business concerns and presents the implications of various alternatives;
    • Presents in a manner that is compelling, engaging, and relevant to senior leadership and customers.Communicates effectively with multiple levels of a customers business;
    • Understands where to have less interaction once high-level relationships have been established; Earns the trust of the customer executive managers while advancing through the ranks of low to mid-level managers;
    • Possesses the ability to glean information from a variety of non-executive level stakeholders to spawn new conversations at the executive level
    • Uncover and articulates critical success factors necessary for the customer to acquire, implement, and utilize a solution;
    • Assists customer in identifying shortcomings, even when they could delay a commercial decision; Utilizes BHGE experts to propose creative ways for the customer to master the critical success factors and trends
    • Establishes trust as an advisor to the client; Works collaboratively in pursuit of discovery to define a desired business outcome while also uncovering unknown business outcomes the client has not previously considered;
    • Ensures that a plan is laid out to accomplish all outcomes
    • Proactively identifies pipeline risks and develops mitigation plans; proactively share best practice to improve pipeline efficiency. Helps to develop sales team relationships with key contacts;
    • Communicates pipeline issues to sales team; Identifies key issues with sales forecasts and focuses resources/ assistance where appropriate
    • Able to take products, services, solution knowledge and connect them to customer objectives to develop differentiated opportunities.

    Method of Application

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