Wakanow.com is Recruiting

Job description

• In-depth knowledge and application of accounting principles and book-keeping practice
• Analyse and perform arithmetic calculations for accounts concerns
• Focusing on details of the transactions and ascertain high level of accuracy in compiling financial data
• Monitoring and weekly reconciliation of Admin Cash Advance
• Immediate lodgement of all cash received into banks accounts
• Receive cash deposits and cheques
• Feed the transaction information into the bank database using various company owned tools and generate receipts for the customers
• Check for failed transaction issues and the balance of debits and credits
• Resolve issues related to account discrepancies
• Monitor transactions done and the amount of currency in the vault at the end of every business day
• Posting and balancing of daily cash lodgements
• Receiving and counting working cash at beginning of the day, accepting cash and cheques for deposit

Desired Skills and Experience

• A good first degree in Accounting, Economics or any related social science discipline
• Possession of 1 year (Post-NYSC) working experience
• Possession of ICAN part-qualification will be an advantage but not compulsory
• Good knowledge of Ms Excel
• Sound analytical skills
• Good written and oral communication skills
• Strong analytical skills, comfortable with numbers and great at calculations
• Good interpersonal and organizational skills
• Ability to multitask

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Job description

• Working with team members to acquire/source for genuine affiliates (resellers of travel products), inviting them for training and ensuring that their accounts are activated in time
• Coordinating the activities of Affiliates Relationship Managers (ARM) to ensure high productivity
• Furnishing management and relevant stakeholders with a daily/weekly report of the Affiliates Help Desk
• Motivating ARMs and the entire team to meet their weekly and monthly target
• Identifying challenges faced by affiliates and engaging relevant units to provide solutions
• Ensuring that all enquiries, requests and complaints channeled to the Affiliates Helpdesk via the call centre, e-mail chat are attended to thereby eliminating incidents of dropped calls and unattended mails/chat
• Monitoring competitors’ affiliates programme in a bid to surpass them and coming up with effective affiliates’ retention strategies in order to reduce churn to the barest minimum.

Desired Skills and Experience

• Good proficiency and navigation skills on a PC - including the internet
• Excellent keyboard skills - as they usually have to input data into a system
• Good telephone manner with a clear speaking voice - as most of their work will be done over the telephone
• Good communication skills and the ability to build rapport with the customer
• Ability to work well in a team
• A good first degree or its equivalent in any discipline
• Ability to use Amadeus GDS application proficiently
• Possession of 1-2 years working experience in an IATA recognised travel agency
• Good written and oral communication skills