The British Council Fresh Job Recruitment

Role Type: Business delivery
Pay Band: 4
Duration: Indefinite
Reports to: Project Manager, Schools Education

Role Purpose

• To work with the Project Manager supporting the delivery of the British Council’s Education programme.
• The role will include successfully administering projects that work with schools across Nigeria.

Geopolitical/SBU/Function Overview

• Nigeria is one of the largest economies in Africa. It is also the most populous country with over 170 million citizens. The UK is its largest trading partner. Nigeria holds significant political power in the region and internationally and its society retains a positive attitude to the UK. There are therefore major opportunities for the UK and British Council to increase influence, income and, through this, our impact by building on our strong existing relationships with the Nigerian government, institutions and customers/audiences. However, there are complex and substantial risks to this work i.e. security and compliance.
• Nigeria is the British Council’s largest operation in sub-Saharan Africa with offices in 4 cities – Port Harcourt in the south, Kano in the north, Abuja (the Federal capital) and Lagos the commercial centre. Our 200 staff work across a range of states delivering large scale contracts, partnership programmes, examinations, projects as well as services in Arts, Education & Society and English & Exams. We are already achieving substantial impact and income and have plans to grow and develop our impact further. Partners and clients include government, public and private institutions, foundations, private sector organisations and civil society. We work closely with the wider UK team including DFID and UKTI. 
• The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. In all that we do the British Council acknowledges our duty of care to ensure a healthy and safe place to work for our staff, customers and visitors. We aim to achieve this through compliance with the safety laws in each of the countries in which we operate. We aim, where practicable, to follow UK standards, guidance and codes of good practice where these offer enhanced standards of health and safety. 
• The British Council recognises that we have a fundamental duty of care towards all children we engage with including a duty to protect them from abuse. We achieve this through compliance with UK child protection laws and relevant laws in each of the countries we operate as well as by adherence to the United Nations Convention on the Rights of the Child (UNCRC) 1989. 
• Our Equal Opportunity Policy commits us to ensuring that there is no unjustified discrimination in the recruitment, retention, training and development of staff on the basis of age, disability, gender including transgender, HIV/AIDS status, marital status including civil partnerships, pregnancy and maternity, political opinion, race/ethnicity, religion and belief, sexual orientation, socio-economic background, spent convictions, trade union activity or membership, work pattern and on the basis of having or not having dependants or any other irrelevant grounds. 
• We guarantee an interview to candidates living with disability who meet the essential criteria. 
• Candidates with special needs should please ask us for this information in alternative formats. 
• All employees of the British Council must adhere to the Corporate Health & Safety, Equal Opportunity & Diversity and Child Protection policies and the Code of Conduct. Main Accountabilities:

Key Responsibilities
This post will have the following core functions:

• Project & Contract Delivery: to support the delivery of high quality events, workshops and project activity working with partners and stakeholders in order to meet sector and country plans. To co-ordinate venues, consultant logistics, guest lists, transport, accommodation, media coverage and photographers, programme development. 
• Marketing & Customer Service: To work with the Project Manager to deliver communication services to all projects including the development and dissemination of project reports and impact stories for external and internal stakeholders through appropriate communication channels including digital and print media.
• Financial Planning & Management: To create and maintain purchase orders and sales orders in line with British Council policies and procedures, ensure good receipting and invoicing of orders to facilitate vendor and consultant payments. 
• Scorecard Management: To support the collection, processing and reporting of monitoring and evaluation data gathered from projects in support of the British Council Results and Evidence framework, project logical framework and other evaluation requirements, as needed. 
• Contacts Database Management: To develop and maintain a contacts management database related to project activity 
• Delivery of our Equality, Diversity & Inclusion policy in relation to our projects work and in compliance with our policy on Child Protection.

Key Relationships
Internal:

• Country Director Nigeria, Director Programmes, Director Schools Education and Society, UK and Sub-Saharan Africa regional Schools team, Programme Manager Schools Education and Society, Project Manager Schools Education, Monitoring, Evaluation and Results Manager, Nigeria Marketing and Communications team, Nigeria Exams team, Business Support Services team and the wider education and programmes team. 

External:

• British Council consultants and vendors, School Heads and teachers, UK and Nigeria private and government owned schools and the wider stakeholders in the Basic and Secondary education sector.

Role Requirements

• Passport requirements/ Right to work in country: You must have the right to live and work in Nigeria. - Shortlisting
• Direct contact or managing staff working with children: Post holder will be required to meet British Council child protection standards - Shortlisting/Interviews

Notes:

• Operational project work requires occasional work outside conditioned hours, for example in the evenings or at weekends. TOIL should be agreed with the line manager in advance to maintain an adequate work-life balance.
• The post-holder may also be required to travel to various project activity locations and internationally on British Council business and should therefore hold valid travel documents. 
• Training may be required for certain aspects of the job such as using SAP.

Person Specifications
Language Requirements:

• Minimum / essential: Fluency in written and spoken English - Shortlisted candidates will either demonstrate they have met the required standard through presentation of an agreed English language certificate, or will be required to take the APTIS test and demonstrate a B2 level of English proficiency

Assessment Stage: Shortlisting/Interviews

Qualifications

• Essential: Bachelor’s degree
• Desirable: Certification in project management or understanding

Assessment Stage:

• Shortlisting
  

Role Specific Knowledge & Experience
Minimum/Essential:

• Knowledge of Nigerian basic and secondary education system
• Previous experience in activity coordination and planning within the following sectors: Education and Schools, Governance and Society and project management

Assessment Stage:

• Shortlisting.
  

British Council Core Skills
Essential:

• Communication skills  Displays good listening, writing and speaking skills, setting out logical arguments clearly and adapting language and form of communication to meet the needs of different people/audiences. 
• Planning and organising  Organises own work over weeks and months, or plans ahead for others, taking account of priorities and the impact on other people.
• Using Technology Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.
• Managing finance and resources Uses corporate financial systems and processes appropriately as part of the job and on behalf of a team

Desirable:

• Managing project: Works with project management systems and procedures, and has a track record of compliance with them as a project team member.

Assessment Stage:

• Shortlisting and Interview.
  

British Council Behaviours Assessment Stage

• Making it Happen (Essential)
• Working Together (Essential)
• Being Accountable (More Demanding)

Other behaviours needed for the job but not evaluated at interview:

• Connecting with others (Essential)

Assessment Stage:

• Shortlisting and Interview.
  

Salary
Naira 340,331 per month.

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Role Type: Business Delivery
Pay Band: 8
Duration: Indefinite
Reports to: Director, Programmes

Role Purpose

• To set, enable and deliver the strategic direction and leadership of the Arts Programme in Nigeria and the West Africa Cluster and contribute to the objectives of the British Council in Nigeria.       

Geopolitical/SBU/Function Overview

• Nigeria is one of the largest economies in Africa. It is also the most populous country with over 180 million citizens. The UK is its largest trading partner. Nigeria holds significant political power in the region and internationally and its society retains a positive attitude to the UK. Therefore, there continue to be major opportunities for the UK and British Council to build on our strong existing relationships with the Nigerian government, institutions and customers/audiences.
• Nigeria is the British Council’s largest operation in Sub Saharan Africa. It delivers activity in all our Strategic Business Units, (Arts, English, Education and Society), and operates with both internal and external resources.
• The West Africa Cluster is made up of Cameroon, Ghana, Sierra Leone, Senegal and Nigeria.       
• The Arts programme in Nigeria delivers more than 25% of our overall programme impact and Nigeria is a priority country for the region. This post plays a key role in the achievement of this impact through leadership of the Nigerian team and will support the team to manage a diverse range of relationships in the sector. This post will lead on the delivery of the regional arts strategy across the cluster.
• The post holder will be the team leader for the delivery of our West Africa Arts Strategy which is derived from our global and regional arts strategies. The programme aims to catalyse three main changes:
• An increase in the number and quality of UK collaborations, exchanges and connections with artists and creative entrepreneurs in West Africa as a result of better skilled young artists and creative entrepreneurs in West Africa with enhanced capacity to connect, share and exchange with each other and with their contemporaries in the UK.
• Stronger networks (informal or formal) and communities of (young / emerging) artists in West Africa will have a stronger voice in, and for their communities and can engage in more institutional UK– WA partnerships that are mutually beneficial and to scale.
• There will be more up-to-date and diverse awareness and representation of WA arts in the UK and vice versa.
• This is delivered through a regional framework adapted at cluster level and delivered by country teams. We have three main areas or work;

Enterprise:

• Hubs Programme: to strengthen communities of artists and creatives in hubs in West Africa and UK for artistic exchange, collaboration and peer to peer learning. This will include training for hub managers and for other trainers e.g. NESTA enterprise, grants to hubs for developing skills and collaborative projects.
• Creative Hustle: a seminar series for young artists and creatives in all the countries in the cluster, to build their awareness of creative sector livelihood pathways, build and strengthen networking by young artists and creatives, build our own network on an ongoing basis and connect with our target audiences to maintain a pipeline for insight and programme development.

Festivals:

• Festivals Programme: to connect UK and West African festivals for artistic exchange, skills development and networking. The programme will have two main strands: Festival Management Training for skills development and Festival Fund to facilitate reciprocal artist programming of young artists in UK and WA festivals and travel, exchange and collaboration between festival managers of UK and WA festivals.

Brokering and connecting:

• Sharing our knowledge and networks with the creative sectors in the UK and sub Saharan Africa
• This post and the SBU leads for Schools Education and Society; Director Research and Director Higher Education, Skills and Enterprise report to Director Programmes and are members of the Nigeria Senior Leadership Team reporting to the Country Director Nigeria.       

Main Opportunities/Challenges for this Role
The main opportunities and challenges for the role are:

• Leadership: Joining the regional arts leadership team to bring insight and energy to our work across the region.
• Programme Delivery: managing a diverse team in delivering impact for the UK and West Africa across our expanding programme
• Business Development: Developing large scale, multi country, multi-year partnerships for the programme that result in income as well as increased reach and impact.
• External and Internal Communications: Strengthening the communications and profile of the programme with internal and external stakeholders

Main Accountabilities

• Strategic Leadership of the West Africa Arts Programme
• Responsible for our strategy for arts and creative industries work in Nigeria & the West Africa Arts Cluster, spotting new opportunities and developing artistic vision and operational plans for country arts programme
• Leadership of Arts in the region with fellow cluster leads, regional arts director and business manager
• Partnership and Relationship Management Developing new partnerships that extend the impact of our work and/or provide funding for it. Creating relationships with key players in the creative sector.
• Operational Management and Governance
• Accountable for financial / non-financial targets and risk management for the cluster Arts Programme. Manage the governance of the West Africa Arts programme.
• Staff Leadership
• To provide management to country colleagues responsible for delivering our work in arts
• Line management of Programme Managers to corporate standards.
• Functional and Regional Leadership
• Represent Nigeria & the West Africa Arts Cluster across the SSA region on all our work in arts work
• Be an active and constructive member of the Nigeria Senior Leadership team which supports the Country Director to provide overall management of the operation.

Key Relationships
Internal:

• Country Director Nigeria, Cluster lead West Africa
• Director Programmes Nigeria
• Director Arts sub-Saharan Africa and the regaional arts leadership team
• UK colleagues in Arts Group specifically country sector advisers and Art Form Leads
• SBU leads in Nigeria and across the Cluster
• Country Directors & in country arts leads, Senegal, Sierra Leone, Ghana
• SSA regional colleagues with arts responsibilities

External:

• Arts institutions and organisations operating across West Africa
• Major arts institutions in Nigeria
• Key media contacts in West Africa
• Other relevant international organisations active in the region
• Potential public and private sector resource partners across the cluster
• Key UK stakeholders in the creative industries and cultural organisations

Role Requirements
Threshold requirements:

• Passport requirements/ Right to work in country: This is a locally appointed post and so the post holder will need to hold a Nigerian or ECOWAS passport or have existing right to work in Nigeria.
• Direct contact or managing staff working with children?: No
• Notes: The post will hold primary responsibility for our arts strategy in the cluster, and so will operate across all countries and will be required to travel occasionally in Nigeria and the region.
• Regular attendance at evening and weekend events are a normal part of the job.       

Person Specification
Language requirements (DELETE IF NOT APPROPRIATE):

Minimum / essential:

• Written, Spoken and Aural English at Graduate Level

Qualifications
Minimum / essential:

• Graduate Level

Desirable:

• Project Management or Arts Management Certification

Assessment Stage:

• Shortlisting.

Role Specific Knowledge & Experience
Minimum / essential:

• Extensive experience in the arts and creative sector either within an institutional, government or non-government setting in Nigeria and at least one other context, preferably the UK or another West African country
• Experience of programme planning, monitoring and management in at least two formal / organisational contexts
• Experience managing a large team or a small organisation
• Experience of commissioning and managing consultants and partner organisations
• Sector knowledge in the field of arts and programme management
• Partnership development and fundraising
• Managing relationships with stakeholders
• Knowledge of digital media tools
• Monitoring and evaluation experience with previous programmes

Desirable:

• Strong knowledge of UK creative sectors
• Experience of presenting arts work in the UK

Assessment Stage:

• Shortlisting

British Council Core Skills

• Managing People: Leads a large and varied team: Level 4*
• Managing Projects: Leads larger projects: Level 4*
• Communicating and influencing: Uses influencing techniques: Level 4
• Managing Finance and Resources: Plans and deploys resources: Level 4
• Managing Risk: Develops the culture: Level 3
• Managing Accounts and Partnerships: Plans and leads on accounts and partnerships: Level 4
• Developing Business: Leads business development: Level
• Connecting with others - Most Demanding
• Building trust and understanding with people who have very different views
• Being accountable - Most Demanding*
• Showing real dedication to the long-term mission of the British Council or the team Shaping the future - Most Demanding
• Changing the nature of what we do and the benefits we gain by thinking and planning with creativity
• Making it happen - Most Demanding
• Achieving stretching results when faced by change, uncertainty or major obstacles Creating shared purpose - More Demanding*
• Creating energy and clarity so that people want to work purposefully together Working together - Most Demanding
• Creating the environment in which others who have different aims can work together

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Role Type: Advisory, Policy and Expertise
Pay Band: PB4
Duration: Fixed Term (6 months)
Reports to: Facilities Manager, Lagos & Port Harcourt

Role Purpose

• Working directly with the Facilities Manager, to pro-actively contribute to the achievement of the British Council objectives by supporting the effective and efficient planning, management, delivery and evaluation of facilities, the office and residential estate, office vehicles and maintenance of an appropriate working and living environment for staff and visitors
• The post holder will have office and estates maintenance experience in an organisational context and will be willing and able to provide hands on technical support in the role
• The Facilities Unit in the British Council Nigeria, under the leadership of Director Operations, supports the operations of the British Council through effective and efficient planning and management of all its facilities/resources
• The post holder will be part of a strong Business Services team across the Nigeria operation with specific day-to-day responsibilities for the Lagos estate, where we currently employ approximately 70 staff with a plan to grow in the coming year.

Main Accountabilities
Working with the Facilities Manager, the post holder will be responsible for the following:

• Facilities Services and Premises Project Delivery:
• Assist Facilities Team in-country to effectively and efficiently manage the Lagos facilities/estate as defined in the Regional and Country Delivery Plans enabling delivery of all key sectors of the British Council programme.
• Responsibility for the pro-active maintenance management of Lagos office and compound undertaking daily checks on facilities and equipment to ensure operational efficiency and effectiveness. Ensure the maintenance of all office buildings, grounds and utilities and that any repairs or defects are reported and recorded in an accurate and timely way. Agree a weekly minor maintenance schedule with the Facilities Manager and complete the repairs on time and to standard.
• Maintain the office and estate by ensuring security and optimum delivery of customer care services in Facilities Unit.
• Support the Facilities Manager in communicating the objectives of Projects to relevant stakeholders and staff.
• Responsible for day to day coordination of all facilities services and project activities for the Facilities team, ensuring relevant and necessary report to the Facilities Manager where necessary.
• Where appropriate, assisting the Facilities Manager with the coordination of other facilities and building improvement activities and liaise with relevant internal and external stakeholders and staff to ensure effective conclusion.
• Ensure that storage areas are kept tidy, clean at all time and items are easily accessible.
• Ensure that all furniture, equipment, stationery and documents are stored safely, securely and are not subject to damage.

Logistics Management:

• Support all administrative processes relating to British Council visitors’ arrival into and departure from the country.
• Effective planning and management of vehicles and drivers to ensure optimum transport support for British Council operations.
• Management of fuel supplies (offices, residences and vehicles) to ensure efficient consumption and minimise risk of fuel loss through fraud.

Financial Planning and Management:

• Assist with effective facilities management planning, budget management and business risk requirements to ensure expenditure and other targets are achieved effectively
• Where necessary, the post holder may be required to support the Facilities Manager in overall operational budget monitoring, management and reporting.

Events Support and Management:

• Support the management and delivery of events for all the British Council Nigeria activities, ensuring all facilities, equipment, health and safety aspects are appropriate, set up and tested in a timely way, well in advance of the event. In delivering this, post holder will work collaboratively with the business unit responsible for the event and manage external contractors, overseeing their work on site
• This includes management of transport and travel plans, event management, venue hire, liaison with service contractors, liaison and partnering with business and programme teams.

The above highlights the main duties and responsibilities; it is not an exhaustive list. The post holder will be expected to perform different tasks in relation to the role as necessitated by changing business objectives of the organisation or emergency situations.

Key Relationships
The post holder will work with a range of stakeholders, both internal and external.
Internal:

• All Lagos office staff including senior management, SSA & UK Facilities Team

External:

• Facilities contacts and contractors including the British Deputy High Commission (BDHC) Technical Works Group (TWG).

Qualifications

• Post-Secondary qualification

Role Specific Knowledge & Experience:

• Proven knowledge and experience of facilities service delivery in a reputable firm
• Able to prioritise tasks, demonstrate professional attitude and adhere to timescales/deadlines
• Ability to communicate clearly, in English, in written and spoken English
• Demonstrate an understanding of health and safety in the work environment
• Demonstrate an understanding of Customer service in a facilities environment
• Proficient in Microsoft outlook, word & excel.

Language Requirements:

• Fluency in written and spoken English
• Shortlisted candidates will need to demonstrate that they meet the required standard through the APTIS test which will be administered as part of the recruitment and selection exercise.

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