Latest Jobs at Hilton Worldwide

Job Summary

• A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be Doing?

• As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience.
• A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all Food and Beverage Outlet operations
• Maintain exceptional levels of customer service
• Ensure compliance of brand standards
• Recruit, manage, train and develop the Food and Beverage team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with Managers under your responsibility
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

Requirements
What are we looking for?

• A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

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Job ID: HOT04WG1
Location: Ikeja, Lagos

Job Summary

• A Stewarding Supervisor is responsible for supervising the Kitchen Stewards to deliver an excellent Guest and Member experience while supporting the overall Back of House operations.

What will I be doing?
As a Stewarding Supervisor, you are responsible for supervising the Kitchen Stewards and supporting the Back of House team to deliver an excellent Guest and Member experience. A Stewarding Supervisor will also be required to coordinate other kitchen responsibilities, make certain Back of House areas are maintained, and ensure that health and safety are top priorities. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise the Kitchen Stewards ensuring high standards
• Support the Back of House Team in training and development
• Coordinate the daily pot-wash and dish wash responsibilities
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
• Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
• Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
• Ensure the correct PPE is in place and guidelines are adhered to
• Ensure machinery is operated properly, efficiently, safely and in accordance with the Hilton Hotel Health and Safety Manual
• Assist in the location, movement and storage of operational equipment
• Assist in the stock take of equipment and other items as required
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Carry out any other reasonable task set by the Hotel's Management.

What are we looking for?
A Stewarding Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good communication skills
• Ability to work under pressure
• Ability to work on their own or in teams
• Flexibility to respond to a range of various work situations.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a similar role
• Previous experience of supervisory role.