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  • Posted: Oct 17, 2017
    Deadline: Oct 24, 2017
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    Established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, we are engaged globally in providing integrated, systems-based solutions in these fields. Our core focus is using technology to sustainably advance huma...
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    Deals Acquisition Executive

    Essential Duties and Responsibilities

    • Advises customers by providing information on products
    • Sales of business solutions and services to target markets/customer base.
    • Grow the merchant and customer touch point network into the largest multi-channel network.
    • Actively listen to customer requirements or challenges and provide a strategic fit to any of our products or solutions
    • Managing the sales process for new prospects, from initial contact through to closure
    • Contacting prospective customers and discussing their requirements.
    • Achieving all revenue targets & objectives in line with the Area Business Plan.
    • Working closely with the marketing team to produce any sales collateral required for the target market

    Education and/or Work Experience Requirements

    • Bachelor’s degree from any reputable University
    • 2-3 years working experience

    Skills:

    • Ability and desire to sell
    • Excellent communication skills
    • Positive, confident and determined approach
    • Resilience and the ability to cope with rejection
    • A high degree of self-motivation and ambition

    go to method of application »

    Project Manager

    Essential Duties and Responsibilities

    • Design and create the company’s project management best practices, including leading continuous improvement initiatives and providing leadership and guidance.
    • Define project scope, deliverables and budget based on technical requirement specs from stakeholders.
    • Responsible for coordinating with all stake holders for documentation, API’s, end to end integration etc.
    • Be responsible for end-to-end successful project delivery from inception to go-live; including technology and business readiness deliverables and change management activities.
    • Design, create and implement project processes with vendors and other stakeholders, including project charters and milestones, issue and risk management considerations and contingency roadblock plans.
    • Create business workflows to reduce defects, improve customer satisfaction, manage end-user impact, reduce cost and increase project efficiency.
    • Translate business objectives and needs to technical requirements from various stakeholders.
    • Assist with the financial management and budgeting of projects, resource allocation and procurement management.
    • Define, create and maintain tools and processes for tracking project status, change requests, sign offs and approvals, and best practice knowledge repository.
    • Have strong knowledge requirements about the working knowledge of CSM, payment and banking industry standards, networking and API protocols.
    • Ensure timely coordination with technical team, all stake holders, partners for implementation timely implementation of the project.

    Education and/or Work Experience Requirements

    • A Bachelor's Degree in Business, Information Technology or a related experience in payment/fintech or handling such projects.
    • Sound technical acumen and/or previous experience in a techno commercial/business role.
    • Should have a good understanding of NIBSS integration, NIP and other API’s.
    • Project Management Institute, PMP Certification or equivalent is considered a strong asset
    • 3-5 years of experience in a project management capacity including all aspects of project management processes, disciplines and execution essential

    Skills:

    • Decision Making & Problem solving
    • Negation skills
    • Sales skills
    • Strong customer focus
    • Client Engagement & Management

    go to method of application »

    Front Desk/ Admin Executive

    Essential Duties and Responsibilities

    • Manages the Calendar of the Manager and senior team
    • Performs day to -day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry
    • Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance to the requirements of the organization.
    • Answers basic questions regards to the business
    • Handles incoming and outgoing letters
    • Take and relay messages
    • Maintain Basic filling system
    • Maintains waiting areas, office files, and front - desk areas in a manner that is organized and neat.
    • Performs other duties as may be required
    • And responsible for all office management

    Education and/or Work Experience Requirements

    • Diploma from a reputable institution
    • 1-2 years working experience in a related field

    go to method of application »

    Social Media Specialist


    Job Description

    • We are seeking an experienced Social Media Specialist to lead the strategy and execution of our social plan.
    • The ideal candidate will be highly organized and comfortable multi-tasking.
    • The Social Media Specialist’s goal will be to attract, engage and interact with our virtual community.
    • The successful Social Media Specialist will have knowledge and passion for social media including but not limited to Twitter, Facebook, Snapchat, Instagram, YouTube, Twitch, Reddit, and LinkedIn.

    Responsibilities

    • Execute the creation and publishing of relevant, original, and high-quality content
    • Maintain a regular publishing schedule
    • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification
    • Optimize company pages within each platform to increase visibility of company’s social content
    • Moderate all user-generated content
    • Create and maintain editorial calendars and schedules
    • Collaborate with other departments to manage reputation, identify key players and coordinate actions
    • Work with the marketing team to create a solid branding message across all channels
    • Create social media campaigns and call to actions that drive engagement and conversions
    • Monitor and tracking all outgoing and incoming social media communication.

    Qualifications

    • Bachelor's degree in Business, Journalism, Marketing, Communications, or a related field is required
    • 3+ years experience in social media or related field
    • Excellent consulting, writing, editing, presentation and communication skills
    • Strong understanding of user-generated content management, content marketing and reputation management
    • Demonstrable social networking experience and social analytics tools knowledge
    • Knowledge of online marketing and good understanding of major marketing channels
    • Ability to plan strategically, manage and prioritize multiple projects simultaneously, work well under pressure in a fluid, fast-paced team environment while meeting critical deadlines

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    Customer Care Executive

    Essential Duties and Responsibilities

    • Answers inquiries by clarifying desired information; researching, locating, and providing information
    • Maintaining customers focus at all times and answering to customer’s enquiries using the standard guidelines
    • Maintaining working cognition of each customer process for various market segments and communicating issues to team manager.
    • Handle customer inquiries both telephonically and by email
    • Provide customers with product and service information
    • Document all call information according to standard operating procedures
    • Manage and resolve customer complaints

    Education and/or Work Experience Requirements

    • Bachelor's Degree in any reputable institution
    • 2-3 year working experience in any related field

    Skills:

    • Verbal and written communication skills
    • Listening skills
    • Problem analysis and problem solving
    • Customer service orientation
    • Organizational skills
    • Attention to detail.

    go to method of application »

    Agent Acquisiton Officer

    Essential Duties and Responsibilities

    • Advises customers by providing information on products
    • Sales of business solutions and services to target markets/customer base.
    • Grow the merchant and customer touch point network into the largest multi-channel network.
    • Actively listen to customer requirements or challenges and provide a strategic fit to any of our products or solutions
    • Managing the sales process for new prospects, from initial contact through to closure
    • Contacting prospective customers and discussing their requirements.
    • Achieving all revenue targets & objectives in line with the Area Business Plan.
    • Working closely with the marketing team to produce any sales collateral required for the target market

    Requirements

    • Bachelor’s degree from any reputable University, with 2-3 years working experience

    Skills:

    • Ability and desire to sell
    • Excellent communication skills
    • Positive, confident and determined approach
    • Resilience and the ability to cope with rejection
    • A high degree of self-motivation and ambition

    Method of Application

    Applicants should send their CV's to: careers@nownow.ng

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