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  • VAS Application Support Analyst at Dahfex Global Solutions Limited

  • Posted on: 13 September, 2017 Deadline: 21 September, 2017
  • View Jobs in ICT / Telecommunication View All Jobs at Dahfex Global Solutions (DGS)
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  • Dahfex Global Solutions (DGS) is a dynamic Telecoms VAS company that specializes in delivering customer-centric and revenue-driven Value Added Services to Mobile Network Operators. At DGS, we are committed to providing practical, cost-effective and innovative solutions to daily business challenges ‎with strategic planning, analysis and excellent execution skills and capability.

    VAS Application Support Analyst


    Job Summary

    • The candidate will be responsible for effective design, development, implementation and management of varying web and database applications including server management.

    Job Description

    • Responsible for Windows server management and database management.
    • Design, develop, and implement Web Applications that will interact with MNOs’ platforms.
    • Testing, integration, implementation and maintenance of deployed VAS applications and services on the MNOs’ platforms.
    • Reporting, monitoring activities on the VAS Applications/platforms, performance, system Analysis and improvement
    • Resolving escalated customer and/or MNOs complaints.
    • Participation in products conceptualization, development, integration including UAT, deployment and post launch activities.


    • Bachelor's Degree or HND with a minimum of 2nd class upper in Computer Science, Engineering and any other relevant fields.
    • Minimum of 2 years’ work experience in the Telecommunications industry.
    • Able to operate in a performance driven organization.
    • Must be result-oriented and move fast to meet customer needs.
    • Proven leadership ability with excellent interpersonal communication skills.
    • Must have a sharp business development focus and demonstrative innovative approaches.
    • Must be a self-starter, someone who demonstrates by getting out in the marketplace
    • Strong analytical skills able to draw conclusions from data, management information and trends
    • Knowledge of Telecommunications VAS ecosystem will be an added advantage.

    Required Skills

    • Strong knowledge of Microsoft SQL Server development and administration skills. Problem Solving and Troubleshoot
    • Ability to troubleshoot and solve problems.
    • Experience in any of the development languages/environments PHP, C++.NET (C#, VB), ASP, JavaScript, JQuery, XML, soap language etc.
    • Knowledge of Windows OS and LINUX/UNIX operating systems.
    • Foresight to anticipate and address potential issues before they become issues.
    • Ability to manage time effectively and adapt quickly to changing priorities.
    • Working knowledge of SQL Databases & basic network configuration.
    • Ability to work independently under pressure with minimum supervision a university degree with relevant experience.
    • A minimum of two (2) years’ experience post NYSC with experience in database management, Windows server management, web application management, VPN configuration with a proven record of success.

    Method of Application

    Applicants should send their CV's to: indicating position applied for as the subject of the mail.

    Note: Only candidates residing in Lagos should apply for this position and only shortlisted candidates will be contacted.

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