Jobs at TheJobMag

Job Summary
The Store Lead is responsible for maximising sales by developing and implementing new strategies to increase sales, improve customer relations and meet sales target.

Key Responsibilities

• Develop sales strategies to reach new customers and also attract the attention of already existing ones to boost sales in the department.
• Ensure availability of merchandise by monitoring inventory levels and re-stocking as at when due.
• Identify current trends and forecast future customer requirements by establishing rapport with potential/ actual customers and other competitors in the industry.
• Mediate between sales team and management to address complaints and dissatisfaction from both parties.
• Work collaboratively with team members to enhance sales and maintain sales process.
• Inspect Store to ensure that all Merchandise has been effectively displayed.
• Ensure compliance of merchandising checklists, standard operating procedures and adherence to store policies and procedures.
• Continuously coach, train, motivate and influence Store Reps to deliver superior customer service and meet their monthly sales targets.
• Resolves escalated Customer queries/complaint as they arise.

Desired Competence & Experience                          

• 3-5 years experience in retail or fashion industry.
• B.Sc. degree in related field.
• Must be sales oriented with an excellent supervisory skill.
• Problem solving skill with strong analytic and innovative skill.
• Excellent communication and interpersonal skill to interact with clients and team members.
• Must be able to a use a computer (especially Microsoft Word and Excel) comfortably to generate reports and other required correspondence

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Job Summary:

Contributes to organisation’s success by ensuring the timely provision of quality administrative functions, including but not limited to; facility management, equipment and office supplies management, fleet management, and to ensure that all staff are provided with the right tools to carry out their jobs efficiently.

Key Responsibilities:

• Provide secretarial, administrative support and assistance to management and other staff.
• Update customer database, general filing systems and staff files.
• Takes minutes of meeting.
• Ensure office equipment required for operations are available and working perfectly.
• Responsible for the purchase and distribution of uniforms and other office supplies to staff.
• Obtain quotes for all purchases when necessary.
• Responsible to maintain the generator and vehicle movement log.
• Responsible to engage and manage vendors during repairs or installations within the premises when necessary.
• Ensure vehicle’s licences/permits are updated in a timely manner and all office vehicles are properly maintained and serviced when due.
• Responsible for liaising with the Operations Assistant to make arrangements for courier and deliveries.
• Coordinate the cleaning of the office premises to maintain good ambience.

Desired Competencies and Experience:            

• Minimum of a Bachelor’s degree in Botany, Agric Science, Plant Science, Horticulture, Floriculture or any other related field.
• Should be conversant with office administration procedures & systems.
• Excellent communication and interpersonal skills.
• Ability to plan own work and performs duties in an organised and timely manner.
• High accuracy in record keeping and documentation.
• Good analytical and problem solving skills.
• Must be computer literate with excellent knowledge of Ms Word, Excel & Power Point.
• Must be self motivated, flexible, have a friendly disposition and a sound judgement.